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We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Returns |
If your product was damaged in-transit or develops a defect in workmanship past the first 7-day period, please consult the user manual that came with your unit for information on warranty coverage. |
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Shipping |
We offer standard free shipping for orders over $50 within the contiguous United States. We do not currently ship to international locations, including Canada and to locations outside of the contiguous United States, including Alaska & Hawaii. We typically ship products approximately within 3-7 business days from when you place your order. Our standard shipping method for most products is ground shipping. Delivery schedules may be affected by external factors such as weather or transportation disruptions. How We Ship We ship via all major carriers, including UPS, FedEx, the United States Postal Service, and various freight carriers. We'll find the most appropriate carrier to ensure the most secure and efficient method of delivery of your order. Shipping Delays If there are any unexpected delays, we will notify you via email indicating the new ship date of your order. If you haven't received your order after the standard lead time and did not get a notification, please contact us for assistance. |
Limitations |
Warranty support and returns/ replacements is limited to purchases made by Honeywell Air Comfort product authorized sellers and only if the product is purchased new. Refurbished and/or open-boxed products are not included. US warranty service is provided by our service team for product that is purchased in the contiguous USA. If the product is taken outside of the USA, warranty service may be voided or charges may be incurred for product shipping and other warranty services. |