About Us
- We
will issue refund or resend it if the item is not arrived within 35
days(or 28 business days) after receiveing the payment. Please contact
us by ebay message if you can't receive it on time.
- If you received an
incorrect, damaged, defective, or item not as described, please contact
us for a partial/full refund or replacement on our cost, we will be
pleased if you can offer a photo to us through ebay message.
- Please contact us within 7 days after you received .
Payment
We only accept PayPal.
1: Cheque will be held until cleared.
2: Please write any special request (e.g. Colors or Size) in PayPal
Note when you make payment, because most of orders will be processed
instantly and dispatched in same day.
3: Please confirm your detailed shipping address is up-to-date and
same in your eBay and PayPal account before you make payment. Please
include daytime phone number in your eBay address; your local postman or
customs will use this phone number to contact you!
4: Serious bidders only, please. Orders will be cancelled and an
unpaid item dispute opened if payment is not received within 4 days.
Shipping
Shipping
(1) We will ship your item(s) within 3 working day.
(2) We send to USA ,15-25 working days.
(3) UK / Auatralia / Canada ,15-35 working days.
(4) Europe , 15-35 working days.
(5) Other Countries, 20-45 working days.
(6)
We can also provide express post by EMS(4-15 days) or DHL(4-8 days).
The cost is higher than standard postage, about $ 30 or higher. If you
want post by EMS or DHL, please contact us.Very reasonalbe shipping fee
will be charged
(7) Import duties, taxes and charges are not
included in the item price or shipping charges. We will declare it under
$20 as a gift on the package, we hope this can help you to avoid the
Import duties or taxes, if you still need to pay for the Import duties
or taxes; we are unable to take any responsibility for this.
Terms
Terms
We stand behind every product we sell. If you're not pleased with
your purchase, we'll be happy to make an exchange or refund the product
price less S&H within 14 days of your purchase.
For any exchange or refund, we need the original receipt or a
record of the purchase in our system, and the product must be in its
original condition, including the box, UPC bar code, packaging, and all
accessories.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
Returns
Refund or replacement request is available only the requests within 2 week after parcel received & returning the item as the same condition as received.
dian1Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.dian1If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
Contact Us
Your
feedback is very important to us, please leave us a positive feedback
with all 5-star for the Detailed Selling Rating when you received the
item.
If
there is some problem about the product, please take communication with
us before leaving neutral/negative feedback or opening ebay/paypal
case, we will do our best to resolve your problem.
We
try our best to reply to your emails as soon as possible, however, due
to high volume of daily incoming emails and time zone difference; we may
not be able to reply your emails immediately. Please allow 24 business
hours for us to response.