**Please be aware, we do not overcharge for our shipping. Our shipping charges may include a handling charge. This handling charge is a result of additional charges incurred by having a product shipped to us, dropship fees, the cost of packaging materials (including boxes, tape and packaging supplies to keep your item from getting damaged) and any other charges that are incurred by us from the shipping companies and/or our distributors.**

Payment

• We accept payment by PayPal, Visa or MasterCard. Please notify us in 2 business days of how you will make payment.
• Payment is required to be received within 10 days from the close date of the purchase or bid. Items will not be shipped until payment has been received.

Shipping Details

• Items are shipped either by freight, FedEx, DHL or UPS depending on the item, weight and the quantity ordered. Freight items require a contact phone number to make delivery arrangements. We are only able to ship to the lower 48 states at this time. For shipments to Alaska, Hawaii, or Internationally, please contact us for a shipping quote. We apologize, but we are unable to ship to PO Boxes, APO or FPO addesses.
• All items are well packaged, however, sometimes damage may occur. Upon the delivery of your item (and before your sign to accept your item), inspect your order carefully for visible damage to the outer package and/or to the item. If damage occurs, do the following:
• If the item was shipped by a freight carrier; remove any covers, packaging or boxing. Have a digital camera ready and take lots of pictures of the outer box before opening it and of the damaged contents. Write a detailed description of the damage on the freight bill. If it is a non-repairable damage and you do not want to keep the item, let the freight company know you are want to refuse the delivery of that part of the order. Keep all undamaged merchandise. Make sure ALL damage information is specifically detailed on the freight bill whether you keep the order or refuse the order.
• If the item was shipped by FedEx, DHL or UPS, contact us immediately with the details regarding the damage. Keep all the original packaging materials and box it was shipped in. DO NOT DISCARD ANYTHING! You wil be given instructions how to proceed in helping file a claim for the damaged item.

Terms of Service

• RETURNS: Returns are accepted if returned within 7 days. You must contact us first for a Return Authorization Number. Returns are subject to a restocking fee between 15 - 35%. All items must be returned in new condition. Used items may be returned on a case by case basis and are subject to additional charges. Please call for more information.
• Shipping/Freight to and from your location is not refundable. This may be refundable if your order was damaged during the delivery process, if the damage was documented on the freight bill (refer to SHIPPING DETAILS for more information) and claim money was able to be obtained.
• BACKORDERS: Sometimes items are placed on backorder before we can remove them from our store or auctions. Usually items come back in stock within a week but sometimes can take up to 4 weeks. You will be notified when the item is expected to be in stock and again when it is shipped.
• TAXES: Utah residents are required to pay the applicable sales tax of 6.5%.
• LOCAL PICKUP: Some items may be available for immediate pickup. Others may take 1-5 business days.

Items listed for free shipping are to the continental 48 states only. Alaska, Hawaii and Puerto Rico require additional shipping by air.