1. We will ship your item within 1-3 working days
2. Normally it takes 11 to 23 working days for delivery on all international orders. If your item not arrive within the time frame, please contact us via ebay message.
3. The item will be shipped with a tracking number.
4. Proof of shipment will be kept for future reference
5. Your item will be packed properly to avoid any damage
6. We accept all credit card
7. If you have any problem with the order, do contact us first via ebay message. We will solve the problem as soon as possible
*Additional fees will be charged if located in REMOTE AREA. For further information, feel free to contact us.
For holiday periods (example: Christmas, Chinese New Year, etc.), shipping will take a little longer time to reach.
IMPORTANT BEFORE BUYING, CUSTOMS:
We are not responsible for dealing with your country's customs, please check with your customs before making any sort of purchase. All the customs fees and taxes will be your responsibility. Allow some time for your customs clearance time, because Customs usually delay your item. We are not responsible for items lost, but we will always keep the proof of delivery.
Note: Depending on each country, a buyer may be subjected to import duties/ taxes/ brokerage fees, which is the buyer's responsibility and collected at the time of delivery.
Should the buyer refuse to pay, the buyer is responsible for the return shipping cost. We will only refund the amount after deducting the shipping cost needed to get the package to the destination country and the return shipping cost needed to return the package back to the seller.
***The buyer is responsible for local customs duties upon delivery of the item.