Kobe Pro is a professional hair equipment brand developed by experts with over 30 years of experience in the hair and beauty industry. As both stylists and salon owners, we pride ourselves on our equipment choice and knowledge, especially when it comes to ‘Tools of the Trade. We couple this with outstanding after-sales service and commitment to customer care because we understand the importance of quality equipment and a company you can rely on.

Any issues or questions with delivery contact us through eBay's messaging system by clicking HERE our experts are available Mon-Fri 9am - 4pm, we will always return every message quickly during working hours as our messages are constantly checked.

Shipping is FREE for all UK orders, there may be a small supplement for overseas orders. We use Royal Mail for delivery and the standard service is 48-hour untracked, upgrades are available to courier the next day for most areas. Any issues with delivery contact us through eBay's messaging system by clicking HERE. All customers will receive a dispatch email when their order is leaving our premises.

If you have a problem with your order, contact us through eBay's messaging system by clicking HERE to inform us that you wish to return your order. Orders can be returned within 30 days providing they are in unused condition and in original packaging. The cost of the return will have to be covered by the customer unless the goods were faulty or damaged at delivery.

Once your item has been received back in our warehouse it will be checked, if all is OK your refund will be processed, it can take several days for refunds to arrive in your account. We will contact you by email or telephone if there are any other issues. Please ensure you send purchase details with the product when returning goods to speed up the returns process.