About Item
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
 
Customer Satisfactory
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4.My goal is to make sure you are a happy customer and pleasant shopping with us.
 
Contact us:
If you have any questions,Welcome to email/talk us. We will answer all questions and resolve any problems as quickly as possible. Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT+8:00)Please email us through Ebay Messages box
 
Our working time:
Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00

New York: 21:30 – 6:00 from Sunday 21:30 to Saturday 6:00
 
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.

We accept payment by PayPal only !

Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction.

If you can not pay in time, please contact us.

eCHECK from PayPal will only be processed once the payment clears.

We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay.

Items will be sent out in 3-5days after the payment in working days (Monday-Friday) to international shipping.

As international shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

International Buyers Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check your countrys custom office to determine whether these additional costs will be prior to bidding / buying.

We guarantee you the best possible product. The warranty begins from the date of purchase. A full refund/replacement will be provided for any defective or misrepresented products within 30 days. There will be no restocking fee with these cases. We provide a 30 day money back guarantee on non-defective, undamaged products.

Customer satisfaction is very important to us, so if for ANY reason you are not happy please contact us directly through “My Massage” or “Ask Seller Q” BEFORE either opening an ebay case/return request  or leaving neutral or negative feedback. We will endeavor to respond quickly and attempt to solve the problem with proper way. We are always stand-by to help for any questions or concerns.

Please leave all 5 stars positive feedback when you received the item and you are satisfied with the it. Our goal is 100% positive feedback and 100 customer satisfaction. Please help us continue to supply you with these great items at below wholesale by leaving all positives and a "PERFECT” rating when leaving us feedback.

1. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .

2. If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.

1. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .

2. If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.