All the products we are selling are located in Australia, not overseas.

We will dispatch your purchases within 24 hours after payment being received (except the weekend and public holiday)

DELIVERY TIMES:

Australia can be one of the most difficult places in the world to freight parcels around. Please check tracking details for delivery estimates. Please note these are estimates, and may not be exact delivery date.

Change of mind.

If for any reason you’ve changed your mind about any of the products you purchased from us, simply contact us within 30 days to be guided through getting a refund. 

Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.

This change of mind return policy does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.

Returned items must be in resalable condition and returned in their original packaging with all accessories. You will need to send the product back on your own cost and there will be an applicable freight fee and 20% restocking fee for change of mind returns. This also applies to orders canceled when the item has already been dispatched from our warehouse. 

The item must be in a re-saleable condition to qualify for a change of mind refund. Under no circumstances will we issue the refund before we have received your product back to our premises and checked it as being in the original unopened and undamaged packaging.

Please feel free to contact us via eBay messages. We are always ready to help you with any questions you may have.

We'll get back to you within 24 hours of business hours.