SHIPMENT PROCESSING TIME

For all orders, processing and verification times range from 1 to 2 business days before an order ships. Additional time may be required during promotional periods and holidays. You will receive an email with tracking information once your order has shipped.

Orders delivered to the U.S. will be shipped via UPS or USPS

Orders Delivered to International Countries via USPS through EMS


SHIPPING RATES AND DELIVERY ESTIMATES


Free shipping on all orders and estimated delivery time will be displayed at checkout.

All Orders are compliance with Processing Fee of Ebay authentication Program.

SHIPMENT TO PO BOXES OR APO/FPO ADDRESSES

Currently we are able to ship to a P.O. Box or APO/FPO address. through USPS

Customer satisfaction is our #1 goal Message us anytime or call us at our warehouse and our friendly staff will help you with any questions or requests. Mon-Fri 10am to 5pm, Our Customer Service Team Speak Spanish, Portuguese, German and Japanese. .

Zhamoz is committed to delivering an outstanding customer experience. We encourage you to reach us to us with any questions or concerns prior to placing your order.

RETURNS

Within 30 days of purchase, we will accept returns for exchange or store credit at our retail locations.

To be eligible for a return, your item must be in new condition, unworn, unaltered, and free of damage. Item must be returned with all tags still attached and must be in the original packaging.

To complete your in-store return, we require a receipt or proof of purchase.

CANCELLATIONS

Our fulfillment process starts immediately after an order is received, so we are unable to accommodate any cancellation requests. All confirmed orders will be subject to our standard return policy.

In the event that an item becomes unavailable, Zhamoz reserves the right to cancel your order or items within your order at any time. We will provide a full refund, back to your original form of payment. You will be notified via email of any orders or items we cannot fulfill and have refunded. .

Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know you’re getting exactly what’s described in the listing.

Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. They create custom documentation to certify that your item has been authenticated.

After authentication, your item is carefully packaged with its custom documentation and shipped directly to you.

Nuestro Equipo ofrece Atencion Espanol exclusiva, si tienes alguna pregunta o peticion por favor dejanos saber.

Ofrece servicio de entrega a cualquier Casillero or servicio de encomienda redirectada hacia tu pais de entrega 

Ofrecemos Envios Internacionale directo a tus pais atraves oficina Postal USPS EPM puedes consultarnos costo envio

Si estas interesado en grandes compras podemos ofrecerte descuento por volumen

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.