This is listed as for parts or not working as the headphones do not produce sound when connected. The headphones connect without issue and the microphone works without issue. I have tried resetting them and updating the firmware and the issue persists.

Experience immersive gaming audio with the Microsoft TLL-00002 Xbox On-Ear Wireless Headset. This headset features comfortable ear-cups and an adjustable headband for extended gaming sessions. The detachable cable allows for easy storage and the convenient touch controls lets you adjust the volume and microphone with ease.

Connect wirelessly via Bluetooth or USB-C and enjoy the benefits of noise cancellation and noise isolation for a more immersive gaming experience. The built-in microphone with boom type ensures clear communication with your teammates. The headset is compatible with Xbox consoles and other devices. Get the Microsoft TLL-00002 Xbox On-Ear Wireless Headset now and take your gaming experience to the next level!