***Welcome to Poonamd1Jewellery***

Delight yourself and you're loved ones by specially crafted handmade jewelry/engagement/wedding jewelry from our store. With each unique jewel you buy from us you get security for Genuineness, value for money and that you will leave an everlasting impression on others.

Note: All Our Gemstones Are Lab Created Gemstones Not Natural

                                                                   Customization & Orders 

• If you want to add personal touch to this piece contact us and we will create one just for you. You can customize the following things given below . 
•  Ring / Earrings / Pendant And All Types Of Design Resizing all ring size are available.
• Redesign
  
• Metal Change ( 925 Sterling Silver / 14k Gold ) Plated.
  
• Metal Color Change ( White / Rose / Yellow ).

• Color Stones ( Red / Green / Yellow / Blue / Black / White / Pink )

• Engraving ( No. of characters will subject to size and space in the jewelry.

                                                             We Guarantee

• Amazing Quality.
  
• Reasonable Price.
  
• Excellent Customer Services .
  
• Hassle Free Smooth Transaction .

            Jewelry Making

• Each of the metal we use is sourced ethically. The Gold /silver/Alloy we use do not contain Nickle or substance that can have any reaction on the skin. Each jewelry passes through stages like drawing, molding, casting, filing, stone setting, polishing and cleaning and doing so reflects our philosophy to serve and delight you. We also provide IGL Certificate, we provide 3rd party certificate which gives confidence and guarantee that we deliver what we have written.

    Payment Policy

• We Accept Ebay Only . Fasted And Safe Way For Making a Payment .
• You can also use a credit card for payment by using as a guest .
• Please pay within 4 days of purchasing your item so we can ship your order to you quickly.

 Shipping Policy

• We ship worldwide.

• Our office is in USA and our manufacturer unit is in india . Hence , some of our items are directly shipped from india . 

• Handling time is 10 business days after receiving cleared payment and ring size confirmation . ( Business days excludes Saturdays / Sundays and Public Holidays ) 
  

• Delivery time US, UK and Australia is 10 To 15 business days , other countries 10 to 15 business days ( which may extend during peak season time ) .
• We ship only to ebay verified address , Kindly update complete shipping address and contact number for smooth and hassle free shipping . If you want to change the delivery address then please massage us on ebay .                                                                                               

Expedited Shipping   

We Provide Free Standard Shipping From India

Expedited Service is also available with paid shipping charges 

                                           

Return Policy

• We accept returns 30 days return .
  

• Refund amount is based on product's price you have purchased for. 

• Please remember to contact us before sending any item back so that we provide our return address .
  

• For incomplete or wrong address we are not liable for any return.

 Custom Policy 

All The Custom Duties , Taxes , Documentation And Charges Were Handled By The Buyer 

 Buyer's Feedback

• Your feedback is very important to us.

•  We Appreciate Your Positive Feedback With 5 Star Ratings , And will do the same in return .
  
• If you have any questions , or issue with your order please don't hesitate to contact us through ebay massage or customer service e-mail before you leave us any neutral / nagative feedback or open a ebay request . We will resolve the problem to your satisfaction . 
  
•  Do contact us before leaving a negative or neutral feedback to get a 100% solution for the dissatisfaction caused to you. 
• Due To The high volume of email and phone calls , please allow 1-2 business days for a response . We will respond to your massage in the order received and will try our best to reply as soon as possible .                                                                                

 Contact Us 

• Feel free to contact us for any questions about the product. We will try our best to solve the problem.

 ...........Thank You.........