- CERTIFIED FOAMS: All foams are tested by the rigorous standards of the CertiPUR-US and OEKO-TEX Standard 100 programs ensuring the foams are tested by independent labs for content, emissions, durability, and performance, have low VOC emissions and are made without harmful chemicals.
- 5-layers of perfect balance between softer and firmer memory foam
- Ideal for all sleep styles
- Supportive 7-inch high-density support foam beneath 5-inches of pressure-relieving memory foam
- THIS ITEM IS CONSIDERED DISTRESSED INVENTORY. Sometimes we overstock an item and end up with excess inventory. When this inventory sits in our warehouse for too long, it does not always decompress completely and therefore the overall performance is not as consistent as we intend. At full decompression, this mattress should reach a height of 12". Since this is distressed, this mattress may decompress to a few inches less than that.
- DECOMPRESSION TIPS: Open your item ASAP and leave it in a warm room. Do what you can to increase air flow - roll on it, walk on it, have the kids jump on it. If you have any stubborn spots on the edges, you could try a steamer to target them. Decompression will not be immediate, but it should fully decompress in about a week.
- This item is sold AS IS. Warranties do not apply and we do not accept returns.
- This mattress ships within 5 business days
Shipping Policy
Sinomax USA prides itself on fast shipping to provide you the comfort solution you're looking to enhance your sleep environment. Unless otherwise specified, our products ship in 1 business day from receiving the order via Fedex Home Delivery service. Please note that we do not yet offer overnight or expedited shipping.
Free shipping is available to all our customers in the contiguous United States, regardless of the number of items, nor the amount spent. We currently only deliver to the United States (EXCLUDING Alaska and Hawaii) and we do not ship to international addresses at this time (or to Puerto Rico). We also do not ship to APO or FPO addresses currently.
To minimize the risk of delaying your shipping, please be sure that the information you provide is accurate and correct. Also note that any of the following may delay your shipping:
- Incorrect spelling of name
- Incorrect address
- Shipping address doesn’t match billing address
- Carrier failure to deliver (this is usually caused by inclement weather conditions)
- Credit card approval issues
How quickly will my item ship?
We know when you place an order, you want your items quickly. We ship out all eBay orders within 1 business day for orders received by 8 AM CT the prior day.
Return Policy
Return policy varies by product - please consult your listing to determine the return policy.
When will I receive my refund?
Refunds are issued once the returned item has arrived back at our warehouse. Please allow 2 business days after receipt for the refund to post to your account.Warranty
Depending on the product, it may come with a limited warranty for the term indicated on the product page. The terms of the warranty for your specific product whether pillow, mattress topper, mattress, or foundation can be found at https://www.sinomax-usa.com/consumercarecenter. Consult your listing to determine the warranty.Other Policies
At Sinomax USA, we are committed to providing our customers with the best possible on-line shopping experience.
This includes a commitment to excellent customer service, even after your order has been delivered.
Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.
