We believe each tube should have an appropriate warranty, regardless if it is used, NOS or NIB, we do not sell as-is. If you are not delighted with your purchase, let us know and we will authorize the return of the tube. We may be able to provide another tube from our large inventory - your choice. To improve our quality, we would like to understand the reason for the return, but it is not a requirement.
Returns must include the original box in the same condition (if applicable), and be packed in the original packaging. Purchaser must pay return shipping fees. When we receive the return, we will refund your purchase price (excluding original shipping fees) within 72 hours.
We want you to be happy with your purchase, and will work with you if you have any concerns or problems. Please contact us to work out a mutually beneficial solution before writing negative feedback.
About us:
We have a collective 40+ years of experience in electronics and vacuum tubes. We have professional credentials and qualification in electronics and testing. Our staff has designed a significant number of vacuum tube-based equipment. It is not only our business, but also our hobby to design and refurbish vacuum tube equipment.
Our supply of tubes:
We buy all of our tubes from reliable sources and are always on the look out for quality tubes and tube suppliers.
Special thanks to Frank Philipse (whose web site is tubedata.org) and other host sites of vacuum tube data. These are wonderful sites full of PDF specifications of vacuum tubes, we get our data from them.
If this item is shipped outside the US you are responsible for any customs charges; we will always declare the actual sales amount. Please DO NOT ASK us to falsify customs declarations.
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