Why Choose our store?
1. High quality Factory Direct Supply: We produce all of our ebike batteries in our high quality pack factory, all batteries would be strictly tested before the shipping.
2. High quality brand cells and power type cells only: We only use Genuine brand cells and power type cells to assemble our battery pack, all cells can be discharged at high continuous current, fake-brand cells and non-power cells are not allowed.
3. 24 hours online service and best after sales service:We are online 24 hours, you can find us any time, if there is any quality problem, you can return the goods to us directly or return to our warehouse in EU and North America, or we send you a new battery
4. Longer Warranty Period:We provide 18 months warranty period for all of our ebike batteries.
Packing List
1. 1 Pcs battery.
2. 1 Pcs Charger.
Battery Install Position
Battery Manuel
1. Charge:Connecting the battery pack to the charge controller, connect the charger to recharge.
2. Discharge:Connecting the battery pack to the load ,connect the load to discharge.
3. When you combine the battery with series or parallels, if there are oxidation layer on the surface, you
should brush surface to the metal glow with thin steel brush to lower the connective resistance to the minimal resistance.
4. When combining with many batteries, if the voltage between the two electrodes is over 24V, the safe
voltage for human beings, to guarantee the safety, you should not touch the two electrodes with your body.
5. If shelve a long time suggested that the battery keep voltage at 80%, need for regular recharging (even if
not use), must charge and discharge for three months one time;
6. Do not expose the battery to extreme heat or flame.
7. Do not short circuit, over-charge or over-discharge the battery pack;
8. Do not disassemble or modify the battery pack.
9. Do not handle or store with metallic like necklaces, coins or hairpins, etc.
10. Do not reverse the polarity of the battery pack for any reason.
11. Do not immerse the battery pack in water or sea water, or get it wet.
12. Use a constant current, constant voltage (CC/CV) lithium-ion (Li+) battery charge controller.
FAQ
1. Is this battery compitable with my ebike?
R: Pls compare our battery with your old battery, if the outlook and dimension are same, then it is compitable with your bike, meanwhile, pls pay attention to your motor, if your motor 36V, pls choose a 36V battery, if your motor is 48V, pls choose a 48V or 52V battery, if your motor is 60V, pls choose a 60V battery.
2. What is the type of this ebike battery?
R:It is Lithium-ion battery,the Chemical is LiCoMnO2.
3. What kind of single cells used on this ebike battery?
R: We use different cellsfor different capacitybattery, we assemble the battery pack with original A grade S-amsung,P-anasonic,S-anyo,LG- and high power China brad cells,standard capacity is 18650 2600mAh, 2900mAh, 3000mAh,3200mAh, 3500mAh and 21700 4800mAh,5000mAh, we can customized different battery as your requests.
4. What is the difference between li ion battery,NI-MH battery and Lead acid battery?
R: Ebike Lithium-ion battery has longer cycle life,normal cycle life is more than1000 times, and also with light weight,small size, No memory effect,Nontoxic, environmental friendly.
5. What's the temperature range of charge and discharge?
R:Charge Temperature: 0 to 45°C,Discharge Temperature: -20 to 65°C
6. Does your ebike battery come with charger?
R: Yes, all of our ebike batteries comes with charger, normal charger and fast chargeris optional,If you need fast charger please contact with us.
7. Does your ebike batteries come with BMS?
R:Yes, all of our ebike batteries comes with high quality SEIKO IC BMS, with stable and high performancewhich can protect the battery avoid short circuit,Overcharge,Over discharge and Over current.
8. Can you provide OEM and ODM service?
R: Yes, We are a professional Ebike Battery manufacturer, which produce all kinds of high quality EbikLithium-ion batteries as customers' requirements and designs, welcome to place OEM and ODM orders and visit us.
After sales service and Warranty
1. We provide 18 months warranty for our ebike batteries.
2. Battery with quality problem within one month we can send you a new one after provide available proofs.
3. Battery with quality problem within one year, we provide free repaired.
4. All of our ebike batteries with high quality cells and high performance BMS, and they will be 100% tested before the shipping.
We don't provide warranty service for the following situations
1. Credit Card Rejection order.
2. The battery goes over the water.
3. The battery is broken by man-made.
4. Don’t follow the user manual when use the battery.
5. The cells are burnt out after wrong using.
6. Return the battery without any reason.
7. Open a dispute without any communications.