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Our
condition and grading guide:
Like New: Perfect,
like new condition. No scratches, dents, spots or marks. May have been tried on
or worn less than a handful of times.
Rejuvenated:
Preloved condition
but has been recently professionally polished, stone settings all checked or
had the rhodium reapplied. Extremely well looked after, taken off when bathing,
swimming and playing sports, removed when washing dishes and gardening. Its
home was more often than not… the jewellery box. Micro scratches, and odd spots
or marks may be present.
A grade: The previous owner loved it so much
they hardly ever took it off. Closer inspection may reveal, and you can expect:
some light abrasions or scratches on the edges of the stone, the underside of
rings will have some scratches, a link or clip may be bent, dented or loose. Areas
of the bands may be thinning. This in no way will affect the look or utility of
the piece. Just know that someone loved it, and now you get to.
B grade: Are you the type of person to wear
the heck out of your jewellery? Great, because so was the previous owner. It
looks like it was put through a lifetime of adventure. Character has been built
with this piece, its now your turn to put it to the test. You can expect
obvious scratches, small chips to the stone edge, heavy abrasions. The bands
may have dents or a dodgy resize has been attempted. No missing stones, it
could do with a polish and a steam bath, but not necessary.
C grade: Maybe it was stepped on and
hammered back into place. It doesn’t matter, this piece still deserves love.
This piece is wearable, and perfect for a first piece of everyday jewellery.
Perfect for you if you want something that can’t get any more beat up.
Project
Ready: Perfect for
your next project, or to add to your scrap metal collection. The setting is
bent backwards, stones are no longer be where they should be, the clasp has
gone walkabout, and the links have snapped. Melt and reclaim the remaining
stones or wear as is. It’s up to you. No refunds… obviously.
Terms
& Conditions, Declarations and Announcements.
Midsomer
Jewellery does not participate in the administration of import duties. The buyer
is responsible for ALL import and customs duties. Certain platforms may
collect import taxes on your behalf, some may not. International buyers may be
required to pay additional import charges before your item is delivered. Please
contact your Governments Customs Office to see if you will be required to pay additional
taxes.
Chains pictured
are NOT by default, included unless stated otherwise. We have chains available,
check our store to see what’s in stock.
All items
come with a new complementary gift box (not necessarily the box pictured).
The images
form part of the description, take note of the pictures, the item pictured is
what you will receive.
Your order
may encounter delays, we are more than happy to assist you in any inquiries
regarding the location of your item, however these delays are not our
responsibility.
We will explicitly state on the product description if
the item comes with supporting paperwork or certificates. If there is no
mention, then please assume that we do not have any paperwork or certificates.
We guarantee all items are authentic and genuine.
Please contact us with any issues you may have before
returning an item. In the case of any error on our behalf we will cover the
cost of return shipping. Items must be returned at your cost via a secure and
insured service. Do not send the item through UNTRACKED normal post as we
cannot be responsible for lost items. We recommend all returned items to be
sent via EXPRESS POST WITH SIGNATURE with cover for the entire item
value in case the item is lost.
For international customers, you are responsible for
having the item(s) returned to us, and for any costs incurred (unless of an
error on our behalf). Please mark the package as 'Return of sample
merchandise, origin AUSTRALIA. We are not responsible for items that do not
reach us. It is the responsibility of the international customer to label the
returned package correctly as returned goods, to avoid any needless charges
when re-entering Australia. If there are any charges incurred for returned
items, that are out of our control, such as import duties, then these will be
deducted from the refund amount. *If items are damaged or altered in any way they will not be
accepted for a refund.*
All pieces
are “Solid” Gold or Silver. This includes but is not limited to: 9ct gold, 10ct
gold, 14ct gold, 18ct gold, 22ct gold, 24ct gold, 925 silver, 850 silver, 835
silver, 935 silver, 999 silver, and all standard gold and silver content
percentages through time. If a piece is gold or silver plated, vermeil, gilt or
filled, the description will clearly state it.
The
dictionary definition of: “SOLID GOLD” is: “Being made entirely out of gold,
rather than merely having a plating over another metal” (Plated, coated, gilt,
filled). This statement is not subjective.
The design
of a “Hollow core” piece or a “Filled core” piece does not refer to the gold
content. “SOLID GOLD” does not refer to the design of the piece. E.g. a piece
can be solid gold but have a hollow core design.
There is a
margin of error to consider regarding gold content. Hallmark gold content
stamps are not always 100% accurate (e.g. a 9ct gold ring stamped 375, may in
fact be 36% gold instead of 37.5%). Furthermore, just because a piece does not
have hallmarks, does not mean its not gold. We are a legitimate business, if we
say a piece is 9ct gold, even though there isn’t a hallmark, we are not making
it up, it has been tested.