We are devoted to Fast shipping. All items will be shipped within 24 hours of receiving payment, with the exception of weekends and holidays. Auctions won on weekends or holidays will be shipped the following business day. We participate in Ebay's Global Shipping Program. All international orders are shipped through this program. Additional fees apply for ebay global shipping.
We only ship to eBay confirmed addresses. It is the buyer's responsibility to ensure that the address provided with the payment is the correct and current address. If they buyer fails to ensure information is correct and current, we cannot change the address and are forced to cancel the transaction. Any item that is returned to us as undeliverable will receive additional shipping charges.
Any auctions that sell for $750 or more will require signature confirmation when delivered.
All of our items come with a 30 day hassle free return policy. Returns covers the full functionality of the product. If you have any issues with the performance of your item, please contact us through eBay messages and we will either issue a refund or provide you with a replacement of the same make and model. All refunds are processed within 7 days of receiving the item.
US Customers: All shipping costs will be covered by us. International Customer: We do not pay for return shipping and tarrifs. Any return shipping expensive will be paid by the buyer.
Positive feedback and a high star rating are extremely important to us. Customer care is our top priority. If you have any issues, please contact us before leaving negative feedback. We will take care of any problems that may arise.
If you have any questions or concerns, please contact us through eBay messages. All customer care related questions and queries are handled through eBay messages. We typically respond within 1 business day. Our customer care hours are as follows,
Monday-Friday 9:00am to 5:00pm EST
Messages received on weekends or holidays will be responded to on the next business day.