Authenticity Guarantee
The seller guarantees that all their products are 100% authentic and that they do not sell replicas or fakes. This assurance is meant to instill trust in the customers about the quality of the products they are purchasing.
Feedback and Resolution
The seller encourages customers to leave positive feedback and to contact them if there are any issues preventing them from providing a 5-star rating. They promise to work towards resolving any problems to ensure customer satisfaction.
Return Policy
The seller offers a "30-day no questions asked money back" satisfaction guarantee. Customers can initiate a return within 30 days of purchase and receive instructions on how to return the item. The seller covers the return shipping charges. The item must be in its original brand-new condition with its original packaging for the return to be processed.
Operating Hours
The seller specifies their operating hours, which are Monday to Friday from 9:00 am to 5:00 pm CST. They are closed during the weekends.
Such policies and guarantees are designed to provide transparency and reassurance to customers, enhancing their confidence in making a purchase from the seller. If you're a customer of this seller, make sure to follow their instructions if you have any questions or need assistance with a purchase or return.
Contact Information
Customers are invited to reach out via email if they have any questions or concern.
A Legacy of 34 Years
For three decades, Duhaas Jewelry Source has been a cornerstone of the jewelry industry in Houston, Texas. What started as a humble jewelry store has evolved into a thriving business that has consistently met the evolving tastes and demands of its customers. Their enduring commitment to excellence and customer satisfaction has been the key to their longevity.
21 Years of Trust on eBay in the world of online commerce, trust is the most precious currency. Duhaas Jewelry Source has been successfully selling fine and fashion jewelry, diamonds, findings, and supplies on eBay for an impressive 21 years. Their enduring presence on this platform is a testament to their reliability, transparency, and exceptional customer service.
Fine and Fashion Jewelry for All Tastes
Whether you're in search of an exquisite diamond engagement ring, a timeless piece of fine jewelry, or trendy fashion accessories, Duhaas Jewelry Source has something for everyone. Their diverse collection caters to a wide range of tastes and budgets, making luxury and style accessible to all.
A Personal Touch in Every Transaction
What sets Duhaas Jewelry Source apart is their personalized approach to every transaction. Whether you're a first-time customer or a long-time patron, you can expect the same high level of service, attention, and expertise. The team at Duhaas Jewelry Source takes the time to understand your needs and preferences, ensuring that you find the perfect piece of jewelry.
Payment Methods:
- Credit/Debit Cards: We accept payments made using major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can securely enter their card details during checkout for convenient and quick transactions.
- PayPal: Customers can choose to pay using their PayPal account, a widely used online payment platform that offers security and buyer protection. With PayPal, users can pay using their linked bank accounts, credit cards, or PayPal balance.
- Bank Transfer: For customers who prefer to make payments directly from their bank accounts, we offer the option for bank transfers. Upon selecting this method, customers receive instructions for transferring funds electronically to complete their purchase.
- Mobile Payment Apps: We also accept payments through various mobile payment apps, such as Apple Pay and Google Pay. These apps provide a seamless and secure way for customers to make payments using their smartphones or other mobile devices.
Payment Methods:
Shipping Details:
Your satisfaction is our priority, and we're dedicated to ensuring your items reach you in a timely manner. Here are some important shipping details to keep in mind:
Processing and Handling:
Most items will be carefully packaged and sent via USPS within 1-2 business days after receiving your payment. While the majority of items have a swift handling time, a few items might require up to 3 business days for proper processing. Rest assured, we aim to ship your order promptly.
Shipping Carrier Options:
For domestic orders, we provide multiple shipping carrier options, including USPS, UPS, and FedEx. However, for international buyers/orders, we exclusively utilize eBay Global Shipping.
Delivery Times:
Delivery times can vary, but in most cases, you can expect packages to be delivered within 2-5 business days from the date of shipment for domestic orders. International orders shipped via eBay Global Shipping typically take approximately 4-6 weeks for delivery. We work diligently to ensure that your items reach you in a timely and secure manner, regardless of your location.
International Buyers:
For our valued international buyers, please note the following:
Import duties, taxes, and charges are not included in the item price or shipping charges when using eBay Global Shipping. These charges are the responsibility of the buyer. eBay Global Shipping handles all customs clearance and international shipping logistics, ensuring a streamlined and hassle-free experience for international buyers. Your satisfaction during the shipping process is important to us. If you have any queries or require further assistance, feel free to reach out to our dedicated customer support team. Thank you for choosing Duhaas. We're here to make your shopping experience exceptional.
DUHAAS
7500 Bellaire Blvd, Suite 600
Houston, TX 77036
*Located in the Jewelry Building*
At Duhaas, we are committed to providing you with a seamless and satisfactory shopping experience. We understand that sometimes a product may not meet your expectations, and we want to ensure that you have peace of mind when making your purchase. That's why we offer a 30-day return policy for most items sold on our eBay store.
Return Eligibility: