Shipping
All items will be shipped from Korea, South after being double-checked. Please
see the shipping and payments table for shipping options. We usually send
Economy shipping but if you want to receive it faster you can choose other
options. You need to provide the details address upon your purchase to deliver
safely and fast. You cannot change the shipping address after purchasing the
product. We uploaded the tracking number within (2-3 days) which may be delayed
on weekends and Public Holidays.
- Economy shipping:
Tracking number provided. (35-60 days)
- Standard shipping:
Tracking number provided. (20 - 35 days)
- Expedited shipping (EMS/DHL/FedEx): Tracking number provided, Receive faster.
* If you're using (Economy
shipping), It can usually take a month or two to a couple of months, depending
on your location
According
to eBay policy, the customer has the responsibility for VAT/ Duty/ Custom Tax.
It does not include the products and Shipping fees. So before purchasing you
should check your local customs policy. Due to the customs Tax or Duty, if the
package has been rejected or returned, the buyers have to pay for the shipping
cost and a 10% (of the total price) restocking fee. If your package is held in
your local customs, you have to contact your local customs and FedEx /DHL &
Post Office within a certain period. If you need the document to clear the
customs, please contact us via eBay message and we will provide any
documents after checking with our courier.
Return Policy
We want to make sure
that you are very satisfied with your purchase. For any reason to return, you
can return it within 14 days from the day you received it. But before returning
it, you should contact us first immediately. So that we can assist you with the
required arrangement upon your request. Please include the original receipt in
your return package or add a note with your eBay username. Refund will be done
according to the following conditions
All items
must be returned in their original condition. The package must be in unopened
condition, the items are in unused condition, and not missing any part of the
product (Except the defects of the manufacturing). We will refund only after we
receive the returned product and deduct the shipping cost and 10% of
restocking fees.
l The return will be rejected if the package has been opened and the whole
or parts of the items are used, parts are missing and damaged by the negligence
of the buyer (except for defects in manufacturing). In case of any defects
found, only defects in manufacturing are accepted as the reason for
return.
l If the package is returned due to refusal to pay customs tax or
unsuccessful delivery (e.g., insufficient address information, no receiver,
local customs, etc.) the buyers have to pay for all shipping costs, customs
fees, and 10% of the total price restocking fee.
l After we receive the returned product, a Refund will be done.