Problems You May Encounter
-Question: Why haven't I received the package yet?
-Answer: There may be the following situations, please try one by one:
(1) Parcels for international shipments may be delayed, you can use the tracking number to contact the logistics company or the local post office.
(2) If it is inconvenience for you to collect the package in time, please contact the courier and ask for the location of your parcel.
If you don’t mind, you can also contact us and we will help you solve the problem.
-Question: Why does Power Bank have no print capacity(mAh)?
-Answer: If we printing capacity, the product can not be allowed to transport by the plane, we hope you can understand this.
-Question: Power Bank can't charge my phone?
-Answer: There may be the following situations, please try it one by one:
(1) The data line we provide is for charging the power bank.
(2) The first use requires charging the power bank for 10-12 hours.
(3) Replace a data cable.
(4) A power bank with a switch, so you need to open the switch before using.
-Question: How can the power bank’s emergency light work me?
-Answer: Try to double-clicking or long-pressing the switch until the power bank lights up.
-Question: Power Bank has died once I charge my phone. What should I do?
-Answer: Because our products are new, the first use requires charging the power bank for 10-12 hours. And please try to charging and using it for another few days. If still has the problem, please contact us.
-Question: Why does power bank electricity change from 100% to 80%?
-Answer: Because the product is new, it has virtual power. When you use it more often, you won't have this problem.
-Question: When charging a mobile phone, why does the LCD go out after a while?
-Answer: Because the product has energy-saving features, turning off can save power.
-Question: Why didn't anyone reply to my message?
-Answer: Because our customer service is in China, there is a jet lag between the customer and customer service, but we will reply you as soon as we seeing the news. (except weekends)
-Question: I am not satisfied with the product experience. What can you do for me?
-Answer: We are very sorry for the inconvenience caused. You can tell us the problem of the product. We will try our best to help you solve the problem. Before that, please don't leave negative feedback. Thank you for your understanding. I wish you good luck. Happy life.
Item Description:
1、2000000mAh high capacity mobile charger external battery power bank
2、Super compatibility, compatible with more than 99% mobile phones, tablet PCs
3、Dual USB ports, you can charge phone, pad or other small electronic devices.simultaneously
4、LED light, press the switch twice, the LED will light up, works perfectly in darkness, especially for emergency
Package Contents:
1x 2000000mAh Portable power bank
1x USB data line
Payment:
1、We can just accept Paypal payment only.
2、All major credit cards are accepted through secure payment processor PayPal.
3、Payment must be received within 3 business days of auction closing.
Delivery:
1、We will delivery out at the handing time when we receive the payment.
2、The delivery time is 3-6 business days by express delivery.Due to the bad weather,Weekend,Holidays,Hot Season etc.the parcel maybe delay,If you have any problems,message us,we will try our best to solve it.
3、We ship to your eBay address. Please make sure your eBay address is correct before you pay.
4、If you want to change the shipping address,message us before our send out.if we sent out the produce,the address can not change.
Return:
We offer a 30 days return policy from checkout winning date.
Notice:
1、Please make your power bank be fully charged for the first time,it may take 10-12 hours.
2、All power bank capacity has a certain charge conversion rate, which may be smaller than the actual capacity.
3、If the charging speed is very slow, please change the data line, and the voltage of each country will also affect the charging speed.
4、Our customer service work is from Monday to Friday, holidays we can not reply to the rest of the message immediately, but we will be at work in the first time to reply to your message, please do not worry (please contact us as far as possible on weekdays).
5、 The delivery time of each country's post office is different, the arrival time may be delayed, please be sure to wait patiently
6、Our product capacity is large, if the huge capacity (MAH) is printed on the power bank,it can not be allowed to transported by the aircraft,so our products are not printed capacity information, please understand
7、We ensure that the product 100% is brand-new, but the transport time is long, and the collision in the transport process may cause a small number of product damage, which is unavoidable, if there is damage please contact us in time.
If you are not satisfied with this product, you can go to our store to choose a product that is more suitable for you.