eBay

About Us

								Welcome to Burtree Angling we aim to provide high quality products at low prices combined  with a fast reliable service.

If an item arrives damaged or you have been sent the wrong item please contact us via ask seller a question before opening an item not as described case so we can rectify the problem.

If you open an item not as described case we will not be able to replace the item but will refund in full once back

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item or as soon as possible. It is the customers responsibility to pay for and ship the item back to us if you ordered by mistake or changed your mind. If the item is found to be faulty, we will also refund the postage cost.

Payment

	
										Payment within 4 days is required

We Accept the following Payment Methods:

PayPal

Failure to pay within 7 days will result in an automatic Non-Paying Bidder report being filed with eBay

Payment is due within 4 days of purchase. We understand that things come up so please contact us as soon as possible if more time is needed to finalize payment

Shipping

	
								We aim to ship all items within 24hrs hours Mon-Fri but please allow more time on on bank holiday periods.

UK Mainland - Orders sent via Royal Mail Or Courier Serviceand should arrive within 3-4 days of your order being placed excluding weekends and bank holidays. A confirmation email will be sent upon your order being despatched and tracking information will be included enabling you to track the progress of your order online. some deliveries may require a signature.

Terms

								We try to describe all our products accurately as possible

If you have any questions please contact us before bidding/purchasing any items

All products are New unless otherwise stated

Returns

								If an item arrives damaged or you have been sent the wrong item please contact us via ask seller a question before opening an item not as described case so we can rectify the problem.

If you open an item not as described case we will not be able to replace the item but will refund in full once back


Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item or as soon as possible. It is the customers responsibility to pay for and ship the item back to us if you ordered by mistake or changed your mind. If the item is found to be faulty, we will also refund the postage cost.