Lenna's Boutique is not affiliated with any of the designers or manufacturers of the products we sell.
Payment is due and appreciated within 48 hours of auction end. If item is under the "BUY IT NOW" option then immediate payment is required. If you need more time, PLEASE contact me first before bidding. Payments are accepted ONLY through eBay.
A FLAT RATE SHIPPING FEE IS CHARGED TO ALL ITEMS. THIS INCLUDES SHIPPING AND HANDLING FEES, POSTAGE, PACKAGING ETC. Please allow 2-3 business days after payment clears for item to be shipped. I will not refund shipping or handling on any claim. Shipping and Handling is an amount the carrier has already been paid. Return shipping costs are the responsibility of the buyer. If you want to combine shipping please let me know as soon as possible. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
All sales are final. If you have any questions, please e-mail me BEFORE bidding. HOWEVER, returns will be accepted only if I grossly misrepresent the product. You must contact me within 3 days of product receipt. Please include in your email the nature of the problem. 2. To receive a refund or an exchange, all product, accessories etc. must be returned, no exceptions. 3. You should insure all return shipment and you should purchase delivery confirmation for your own protection. 4. Shipping costs are not refundable. Return shipping costs are the responsibility of the buyer. In some tested items like electronics have to be tested on arrival, if there is any significant difference with the description, contact me immediately within 3 days of the delivery or no claim will be accepted.
I try to describe my items as accurately as possible but I may miss some details or have variance in opinion regarding item condition. Please ask any and all questions you may have regarding this item to insure your satisfaction. I will issue feedback once I receive it and know item has arrived.
Customer Service is my priority! If you have any questions or concerns regarding your purchase please contact me through "ebay Messages" only. You can access ebay Messages through the "Contact Seller" link on the top right hand corner of the ebay Page. MISTAKES CAN BE MADE, PLEASE CONTACT ME FIRST TO RESOLVE ANY PROBLEMS OR ISSUES AS THEY CAN ALL BE RESOLVED WITHOUT LEAVING NEGATIVE OR NEUTRAL FEEDBACK.