IVOR
MAIRANTS DELIVERY INFORMATION
We fulfill all orders using Royal Mail / DPD depending on the size / weight /
value of the order. Any tracking information will be provided upon dispatch
of the order. Ivor Mairants Musicentre commit to delivering on time, we
rely however, on our carriers to fulfil their contract in this regard, and
can not be held liable for any failure of third parties in fulfilling
delivery expectations. Should we find that a product is unavailable upon
receipt of your order we will contact you to advise of any delays.
DPD currently offer a free of charge enhanced service such as DPD PREDICT,
which allows the consignee to be alerted by e-mail and/or text message of the
delivery window and allows for changes allowed by the contract carrier to the
detail of the actual delivery time and/or location. Where such services are
available all orders will benefit from auto enrolment in the services.
Ultimately, if there is no-one to sign for your delivery, you will be left a
card by our contract carrier inviting you to collect from the depot or
re-arrange delivery.
EXPRESS DELIVERY SERVICE
In addition we can offer express delivery service should this be required.
Please contact us via eBay messenger before placing your order if this option
is not available on the listing or you have any other enquiries regarding
delivery.
RETURNS INFORMATION
At Ivor Mairants Musicentre, we want to make sure you're 100% happy with your
purchase. We will be happy to discuss any aspect of your purchase with you
BEFORE we ship. Please be aware of our returns policy - it could save you
time and money later!
Under Distance Selling Regulations, you have 14
working days in which to cancel your order from when the goods have been
received, we happily extend this on the eBay marketplace to
30 days
to
give you piece of mind with your purchase.
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