April 2023 marks 17 years of business at TJC. It's an amazing milestone and we?ve had a fantastic journey getting here!

During our 15 years of business we are happy to have given years of TRUST, JOY & COMMUNITY.

TRUST

We are committed to providing the best quality products at the best prices, all ethically sourced and expertly made.

JOY

Delivering joy is what we do best and we continue to strive for the highest levels for customer satisfaction through respect, listening, caring and communicating.

COMMUNITY

Everywhere we operate we support our communities through our Your Purchase Feeds program, helping to sustain the environment where we can and our corporate social responsibilities.

• We accept Visa, MasterCard, Discover and American Express through PayPal.
• If payment is made via PayPal, then we only ship to a PayPal CONFIRMED ADDRESS
• We expect payment by PayPal within 48 hours of an auction ending (most auctions will require immediate payment).
• Please do not send checks or postal orders as they cannot be accepted.

• TJC ships all items within 1-2 days of receiving order with more specific shipping times on each listing.
• You will receive notification of any delay or cancellation of your order.
• Damaged Shipments - We fully insure all of our shipments and if a delivery is damaged, we will gladly replace the product or give you a refund for the full amount of the merchandise.
• If the carrier tracking shows as delivered, Shop LC will not be liable to provide refunds. (Subject to case by case basis)
• We ship to PO box only via DHL, No Deliveries to PO boxes via UPS.
• Two Day and Overnight shipping are not available for PO box.

We are a growing seller and every single feedback counts for us. We really want to improve and serve you better hence we please request you to contact us once before you leave a negative and neutral feedback. Your 100% satisfaction is our MAIN PRIORITY. Please leave your feedback following this link: https://www.ebay.co.uk/fdbk/leave_feedback

• All our items come with a 100% guarantee. If you are not satisfied with your purchase, you can send the item for a FULL REFUND with no questions asked. We are proud to have an unconditional, 'no hassle-no questions asked' 30-day money back guarantee. You may return it to us within 30 days after receipt and receive a full refund less shipping fees. Your 100% satisfaction is our top priority.
• We pride ourselves in carrying high quality items and we hope that you will be pleased with your purchase. We want you to be 100% happy with the products you receive! If you are not satisfied with your purchase contact us anytime between 9 a.m. to 6 p.m. BST, Monday through Friday, within 30 days of receiving your item.
• Items must be returned in original condition, with tags and the filled-out Return Form included in the package if applicable, within 30 days of purchase.
• If you are not 100% happy with your purchase, kindly go to eBay and Start your Return. Select the item you want to return in your purchase history on My eBay. Ship the item back as soon as possible. Expect your money back within no later than 7 business days.
• Please feel free to contact us in case you have issues in returning your purchases.
• To ensure a prompt refund we ask that you please follow the above directions
• Items returned outside of the 30-day policy may not be accepted by TJC.