Please check the region of your country very carefully because we do not accept returns for discs that are not played by your region, since the back cover indicates region, if you have a multiple format player you will not have any problem, however if you do not have a player Multiple discs for the United States, CANADA and Latin America must be NTSC and for EUROPE PAL
All shipments are made by air by certified mail with secure tracking number, estimated times are between 21 to 40 days total depending on the location, please take into account that shipping times are relative, since each customs handles different shipping times. delivery, but before entering any dispute let me know to help with your package