Payment:

What types of payment do you accept? All payments are processed through eBay managed payments. If you have questions on the types of payment that is accepted, please contact eBay Support.

How do I make payment? When you are ready to pay, Simply click the "Pay Now" button at the top of the eBay item page to submit a secure payment through checkout.

Purchase multiple items and save on shipping? If you plan to purchase multiple items to save on combined shipping, DO NOT PAY until all items are purchased. Items must be purchased using the same user I.D. If you are buying multiple items to save on COMBINED SHIPPING, items must be checked out at the same time, with ONE payment.

Paying for multiple items? Here's How: Add items to your cart that you wish to purchase. Click "Pay Now" on the item(s) you wish to purchase. Select each item you would like to combine shipping, then hit "Continue". Checkout using eBay's Checkout System

Shipping:

1.Economy(with Tracking)                                

USA                                

10-20 working days                               

                             

2.Standard speedpak                               

USA, Canada, United Kingdom, Austrilia, France, Germany, Spain, Ireland, Italy, Others                                

8-12 working days                                

3.Express (DHL Express)                                

USA, Canada, United Kingdom, Austrilia, France, Germany, Spain, Ireland, Italy, Others                                

3-6 working days   

5.Express (FedEx Express)

USA, Canada, United Kingdom, Austrilia, France, Germany, Spain, Ireland, Italy, Others                                

7-8 working days

Note:Our expedited channel does not support shipping to the POX address. Before making payment, please confirm that your shipping address is detailed and accurate (including street and house number information).

Thank you for your understanding

Return Policy:

 

How do I return my order? We want you to be completely happy! If for any reason you are not happy with your purchase we will gladly accept returns.

Item(s) must be returned in original condition within 30 days with original tags/packaging. If there are any signs of wear, heavy perfumes or smoke we will not process a return.

You can initiate all qualifying returns through your eBay order. If you have questions on how to return an item, please contact our Customer Service team.

When will I receive a refund? When we receive your package we will process the return within 2 business days. All refunds are processed back to the original form of payment.

Can I return an item outside of 30 days?--We do not accept returns over 30 days of delivery date. Refer to eBay’s return policy to see if item is eligible for return.

Q&A

Due to lighting and computer monitor settings there may be variations in color of the item pictured. We will do our best to describe the item. Slight color difference is a normal phenomenon. Thank you for your understanding.

Due to the low prices and large selection that we offer, we cannot list every single detail of an item,if you have questions on item detials, please contact our Customer Service team.

Thank you for your understanding

Q :Can I purchase multiple items?

A:Yes, as long as you don't checkout/pay for any of the items until you are DONE shopping and purchase under one eBay user ID, you can continue to add multiple items to your cart and receive shipping discounts. When you add items to your cart, the inventory is not sold until the full order is paid.

Q:What type of payment do you accept?

A:All payments are processed through eBay managed payments. If you have questions regarding the types of payment they accept, please contact eBay Support.

Q:Can I mail you a payment or pay over the phone?

A:Sorry, eBay does not offer checks or money orders as a payment method. We also do not accept payment over the phone. Please reach out to eBay Support on types of payments they accept.

Q:When will you ship my item?

A:We need about 15-20 days custom make suits.When we ship out your package ,we will inform you by eBay email at the first time.Offer you tracking number and checking logistic information website link.

Q:How do I track my order?

A:When your order ships, you will receive an email with a link to shipping & tracking information. You can check the status of your package once it's in transit. You can also check the tracking details through the eBay order.

Q:I received the wrong item. What do I do?

A:Contact us through eBay messaging at any time and we will respond within 1 business day. We will make it right!

Q:My order was damaged. What do I do?

A:Contact us through eBay messaging at any time and we will respond within 1 business day. We will make it right!

Q:How do I return my order? We want you to be completely happy! If for any reason you are not happy with A:your purchase we will gladly accept returns . Item(s) must be returned in original condition within 30 days of delivery with original tags/packaging. If there are any signs of wear, heavy perfumes or smoke the item will not be accepted for return.If you have questions on how to return an item, please contact our Customer Service team.

A:When will I receive a refund?

Q:When we receive your package we will process the return within 2 business days. All refunds are processed back to the original form of payment.

We would be happy to hear from you! We are dedicated to our customers and feel you should have the personal attention you deserve. Not only do we offer incredible pricing, but it is our desire to earn 5 Stars from you every day. We continue to make YOU, our customer, our number one priority. We want your continued business! We would love to hear from you if you have questions, suggestions or just want to chat! Be sure to check our FAQ, too!

Our Customer Service team is at your service.

Monday - Friday

8:30am - 18:00pm

Please email us comments and questions. We typically reply to emails on the next business day during normal business hours.