We are Australia owned and operated business in Australia city - Sydney .We directly selling Australian south sea pearls, Tahitian black pearls ,Japanese akoya saltwater cultured pearls, freshwater pearls jewellery and loose pearls  at very competitive prices. Our every pearl direct from the pearl farm manufacturer to our company, By cutting out all the Middlemen, we are able to offer you truly wholesale price .We offer 30 days money back guarantee policy for every jewellery item sold. If you are not fully satisfied with any pearl jewellery , you can return it in same condition for refund No questions asked. We ship pearls to Australia , US, UK, Canada and other many other places in the world.

Our policy is to deliver the high level of customer satisfaction at all times. That is why we meticulously focus on price, design, quality and service. We are very confident in our product line and of its quality .every item goes through a very strict quality control ,each pearl purchased is personally inspected by our professional pearl buyer to ensure that customers are getting great value and a great product .its inspectors are selective when it comes to pearls ,ensuring that only the loveliest and finest are available through this site. It is important that customer obtain superior quality, while still receiving great value. and our designers choose the fashionable materials to insure a complementary collection for your aspiration. 

Returns Policy

Satisfaction guarantee

If you are not happy with our product, you can return it in same condition for refund. We will refund you the purchase price, within 30 days of purchase. We will not refund the postage or handling charges on returned goods which are not faulty. There is no extra charge for exchange. You can return them by registered mail together with the receipt to:

PACIFIC PEARLS INTERNATIONAL 

Locked bag 3008 , Australia Square 

NSW 1215 Australia 

Or you can call 1300 771 288 and our customer service consultants will be able to help you.

Shipping

FOR DELIVER INSIDE AUSTRALIA  (Australia Express Post  POSTAGE FREE )

1.We use Australia Express post (Signature on delivery) . Shipping within Australia , the shipping time is 1-2 business days. you will be required to sign for your order upon delivery.  If you are not at the delivery address, You should receive a card in your letterbox  and you can collect it from the post office . we can deliveryit to a PO Box.

SHIPPING WITHIN AUSTRALIA BY Australia Express Post ,  postage FREE AU$0.00  Ability to check the status of the delivery via the internet at www.post.com.au or call 13 13 18 Tracking number required.

FOR DELIVER OUTSIDE AUSTRALIA ( FREE INTERNATIONAL POSTAGE  )

2.We use Australia post insured international registered mail .shipping outside Australia, the shipping time approximately 5-10 working days. You will be required to sign for your order upon delivery. If you are not at the delivery address, You should receive a card in your letterbox  and you can collect it from the post office . we can deliveryit to a PO Box.

SHIPPING OUTSIDE AUSTRALIA BY AUSTRALIA POST INTERNATIONAL REGISTERED MAIL  ( FREE INTERNATIONAL POSTAGE  )  (cant tracking of parcel on the internet)

South  sea Pearl Grading

Please note , The ( AAA  -   A ) pearl grading system and the (A-D ) system can be interchanged , These are the most accepted systems for  most pearl retail and wholesale in the world . Pearl grading system (AAAA or AAA+) – Its not an industry accepted pearl grading system.  

pacific pearls uses (AAA -A ) pearl Grading system . AAA Quality pearl is  the highest  quality pearl with excellent luster and at least 95% surface clean .

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