Warranty:
1. If the item has any problem in 1 month. We can provide a exchange or refund service. If over 1 month. We can help you to fix the item but if the fault can not be fixed after 30 days then we will not refund you, Buyer will be responsible for that. Buyers must contact us before send the defective item. (No refund after 30 days)
2. Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part. (warranty only extends on technical issues)
4.Warranty does not cover accidental damage, theft, loss, water damage, wear and tear abuse
3. Defective products must be returned within 30 days from the RMA issuing date. For all return products customers MUST contact us for the returning address.
PLEASE NOTE: WE ARE A VAT REGISTERED BUSINESS AND CURRENTLY SELL UNDER THE GLOBAL ACCOUNTING MARGIN SCHEME; UNDER THIS SCHEME WE ARE CHARGED VAT ON THE MARGIN. VAT IS INCLUDED IN THE OVERALL SELLING PRICE AND CANNOT BE SHOWN SEPARATELY IN THE INVOICE; THEREFORE THERE WILL BE NO VAT TO CLAIM BACK. THE ADVERTISED PRICE YOU SEE WILL BE THE TOTAL YOU WILL PAY. (FOR MORE INFORMATION ON THE GLOBAL ACCOUNTING SCHEME PLEASE SEE THE U.K GOVERNMENT WEBSITE).
Thanks for looking!