Publisher Description

This collection of research papers addresses the emerging field of e-commerce and e-business, and presents a number of key contributions as the research fields are maturing. Many of the texts represent cutting-edge research, illustrating the diverse nature of these fields, from conceptual frameworks to state-of-the-art implementations. The book includes contributions in areas such as: strategies for implementing e-business; business-2-consumer, business-2-business; internet marketing; evaluation tools for e-business; implications for SMEs; mobile commerce; trust; distributed knowledge management; and dot.com-driven business transformations. The volume comprises the edited proceedings of the Second Working Conference on E-Business: Multidisciplinary Research and Practice, which was sponsored by the International Federation for Information Processing (IFIP), Working Group 8.4, as well as by the Danish Center for E-Business Development and the Copenhagen Business School. The conference was held in June 2002 in Copenhagen.

Author Biography

Paula Swatman is Professor of eBusiness and Director of the Institute for Management at the University of Koblenz-Landau in Germany, as well as Professor of Information Systems within the School of I.S. at Deakin University in Australia.

Table of Contents

If e-Business is Different, then so is Research in e-Business.- The Internet and an Opportunity to Re-invent the Banking System.- Failing with success.- Models of Trust in Business-to-Consumer Electronic Commerce.- Conceptual frames of reference and their influence on E-Commerce System Development.- An Evaluation of Intelligent Agent based Innovation in the Wholesale Financial Services Industry.- Enhancing Mobile Commerce: Instant Music Purchasing Over the Air.- E-Business and Dot.com Driven Transformation — a Comparison of Australian And Indian Experiences in the Telecom Sector.- A Strategic Comprehensive Framework for Evaluating is Investments.- Supporting CLEAR: A Strategy for Small and Medium Size Enterprise Adoption of e-Business Practices in Atlantic Canada.- Multidisciplinary E-Forensics Methodology Development to Assist in the Investigation of e-Crime.- The Potentialities of Focus Groups in e-Business Research: Theory Validation.- Use of the Web for Destination Marketing by Regional Tourism Organisations in the Asia-Pacific Region.- Internet Marketing Communications: Interactivity and Integration.- E-Business and the Formation of Strategies.- Managing a portfolio of supplier relations in internet-driven electronic market places.- Adoption of E-Commerce in SMEs: Lessons from Stage Models.- E-Government Business Strategies and Services to Citizens.- The Implications of E-Commerce for Software Project Risk: A preliminary investigation.- Framework for Participants' Recognition of Key Success Factors in Electronic Marketplaces.- Integrating E-commerce into the Retail Supply Chain.- Integration of an Internet-Driven Supply Chain for a Medium-Size E-commerce Company.- Consumer Choice, Information Product Quality, and Market Implications.- On-line Retailing: AnInvestigation into the Success Factors.- Governance for E-business Knowledge Management Systems.- The Value of E-procurement Models in B2B Exchanges — An Australian Experience.- E-commerce and Human Resource Management: Theoretical Approaches and Issues for the Banking Industry.- When e-business becomes k-business.....will it be 'a natural act'?.- Designing an Online Self-Assessment Tool Utilizing Confidence Measurement.- Strategizing for Distributed Knowledge Management.- Software Packages.- Understanding e-business competencies in SMEs.- Traditional Australian Media Organisations Adoption of the World Wide Web.- The Nature of Work for Employees in a Virtual Organisation: The Virtual Worker.- Mobile Commerce — The Challenges.

Long Description

In the foreword to this volume of conference proceedings for IFIP Working Group 8.4, it is appropriate to review the wider organization to which the Working Group belongs. The International Federation of Information Processing (IFIP) is a non-governmental, non-profit umbrella organization for national societies working in the field of information processing that was established in 1960 under the auspices of UNESCO. IFIP's mission is to be the leading, truly international, apolitical organization which encourages and assists in the development, exploitation and application of Information Technology for the benefit of all people. At the heart of IFIP lie its Technical Committees that, between them, count on the active participation of some two thousand people world-wide. These Groups work in a variety of ways to share experience and to develop their specialised knowledge. Technical Committees include: TC 1. Foundations of Computer Science; TC 2: Software: Theory and Practice; TC 3: Education; TC 6: Communication Systems; TC 7: System Modelling and Optimization; TC 9: Relationship between Computers and Society; TC 11: Security and Protection in Information Processing Systems; TC 12: Artificial Intelligence and TC 13: Human-Computer Interaction. The IFIP website has further details. Technical Committee 8 (TC8) is concerned with Information Systems in organisations. Within TC8 there are different Working Groups focusing on particular aspects of Information Systems.

Details