Returns & Claims
Replacement/Exchange We accept exchange/replace item within 14 days when customer receive merchandise.
Buyer will pay the return shipping cost regardless any reasons. No exception.
We will process RMA within 2-7 days when we receive the item back. We exchange/replace item if only item is in same condition as when we shipped out. No exception.
Unwanted product returns will be subject to a 15% restocking fee and merchandise must be in the same condition as we shipped ? In the unlikely event that we have shipped the wrong item, we will refund your entire purchase and shipping in both directions. Please contact us immediately for instructions. We will process all damage claims with the carrier and may request that you return the item. Please retain original shipping containers and notify us immediately if you suspect damage in shipment. Damage can occur due to careless handling of sensitive electronics; and for that reason, we can not accept the return of items where the factory seal is broken or the item has been installed. MUST READ!!! Acknowledgement of the following DISCLAIMER is required before making a purchase: USmobileparts and its products are by no means affiliated with Apple, Blackberry, Samsung, LG, HTC, Sony Ericsson, Nokia, Motorola, AT&T, Sprint, Tmobile, Verizon or any of its subsidiaries. Our parts are NOT refurbished, offered or authorized by its manufactures. We make no representations or warranties |