About
Us:
Who
are we?
Welcome
to Robinson Marine Parts. We’re an Australian owned and operated
small family business. Steve Robinson has 44 years marine
industry and has a great understanding of outboard engines and there
parts.
Robinson
Marine Parts, supply Discounted
top quality aftermarket outboard spare parts
which are available to the public 24/7 via our Ebay store Suppliers
of Discounted
top quality aftermarket outboard spare parts
to suit Johnson, Evinrude, Mercury, Mariner, Honda, Yamaha, Chrysler,
Tohatsu and Suzuki.
Parts
consist of power packs, starter motors, water pump kits, trim pumps,
gasket kits, gaskets, piston kits, rings, thermostats, impellers,
crankshafts, con rods, bearings, seals and seal kits, propellers,
switches, etc.
If we do not have the parts you require, we
will attempt to find it for you. We have international contacts to
access most aftermarket parts. At Robinson Marine Parts you will find
most parts to suit your needs.
Check
out our Aftermarket
Parts,
we have a wide range and continually adding new parts to our
inventory, we will always endeavor to answer any queries you have.
ABN
- 57791026468
How long do I
have to pay for my order?
3
days.
If you are not able to pay within 3 days please contact us and let us
know when you can pay. If we have not heard from you and have not
received your payment within 4 days, Ebay will open an Unpaid Item
Dispute which may result in you receiving an Unpaid Item Strike from
eBay.
How can I pay
for my order?
Payment
may only be made by Pay Pal, or Direct deposit
Bank
payments to be made to – Dale
Robinson Bendigo
Bank
BSB
633000 ACC
145887543
Can I pick
up and pay cash?
Pickup
is available by appointment ONLY.
All
payments must be made before pick up.
We
do not accept cash payments
How soon will
my order be shipped?
Handling
Time 1- 3 Days
The
handling time is the number of business days we will take to ship the
item after
receiving your cleared payment.
A payment is considered "cleared" after the money has been
deposited into the account.
This
does not
include the number of business days the postage service will take to
deliver the item to you.
“Business
days” are normal weekdays. Saturdays, Sundays, and major holidays
do not count as business days, so you’ll want to keep them in mind
as you determine the earliest delivery date for you.
If
you want to receive the item quickly, complete your payment as soon
as possible. We recommend that you use a fast, safe payment method
such as PayPal or Direct Deposit *
What will
postage cost?
Please
refer to the item listing for the correct shipping costs. If you
purchase more than 1 item we will combine shipping costs.
Shipping
address!
Please
take extra care to ensure the Shipping Address and contact phone
number is correct.
We
ship to the address provided in the Payment Summary.
Warranty!
The
warranty shall be the provided by Robinson Marine Parts here in Qld Australia
Unless
stated otherwise.
All
Robinson Marine Parts s/hand parts come with warranty.
Please
email Robinson Marine Parts if you have a warranty claim.
Returns!
All
returns to be paid for by the customer unless it was a Robinson
Marine Parts handling error.
Feedback
Is
leaving feedback really that important?
Yes,
Feedback is extremely important to us. Without your feedback, other
eBay members may find it difficult knowing who they can trust for
honest service and the right advice. Knowing how previous customers
have felt about dealing with a Robinson Marine Parts is really
important. We do our best to try and achieve a feedback score of 100%
positive.
We
always do our up most to make sure your transaction is a positive
one. Therefore we sometimes need your help to help us improve our
service.
How should I
leave feedback?
EBay feedback
consists of two parts. Firstly the feedback itself, and secondly a
rating out of 5 stars on specific aspects of the transaction received
by you. Once you have received your order and are satisfied that
everything is as expected, please leave us Positive
Feedback
and full 5-star ratings. Anything less than 5 stars on our Detailed
Seller Ratings instantly affects our standing with eBay. If you are
unhappy in any way with your purchase please contact Robinson Marine
Parts before leaving Feedback. We can then endeavor to rectify the
situation.