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Shipping and Handling
For specific shipping & handling time information for this item, please click on the "Shipping and Payments" Tab located above this ad.
We generally ship orders via FedEx or UPS Priority Insured Mail or FedEx Ground including tracking information. We have found these to be the fastest and most reasonably priced shipping methods available for both domestic and international shipments. However, if you prefer an alternative shipping method, we can make special arrangements and quote you a price for your desired delivery method.
If you feel you have may have overpaid for shipping on combined purchases, don't hesitate to let us know, and we'll happily refund any excess payment.
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Payment
We accept payments via Paypal, Credit Card or Bank Transfer. All payments must clear before we mail your order. As such, Paypal and Credit Card payments are generally the fastest way to get your orders processed.
For those not familiar or comfortable with Paypal, we can take Credit Card payments over the phone by reaching us at (323) 319-5936. As well, we accept cash for local deals for those in the Los Angeles area. Invoices/Receipts are provided with all purchases. Hold onto your receipts as they are your proof of purchase in the event you have warrantee issues in the future. Sales tax applies to all sales within the state of California. |
Returns
CABLE RETURN POLICY: Cables must be returned within 30 days in original condition. Returns for a full refund will only be accepted if items are not as described in the ad's description. All returns must receive a return authorization prior to being sent back. Buyer is responsible for return shipping including insurance. As this is custom built work, a 20% restocking fee applies to all returns. Please make sure you order exactly what you need. We cannot be held responsible for mistakes in ordering -- even if you have just ordered the wrong length cable/cables.
EQUIPMENT RETURN POLICY: 30 Day Satisfaction Guarantee -- if you are not 100% satisfied with your purchase, you have a couple of options. Option 1 is a return for store credit (minus any shipping costs). Option 2 is a return for money back minus a 20% restocking fee. Also note that even in the case of store credit, all items must be returned in brand new condition with all packaging materials in tact and looking new. We reserve the right to charge customers for any costs associated with returning boxed goods to sellable condition.
SOFTWARE RETURN POLICY: These products are delivered via electronic delivery. You will be emailed registration information within a few hours of payment during business hours Monday thru Friday (Pacific Standard Time in the USA). Outside of our business hours you will receive registration information within 24 hours. |
Contact Us
Phone Us: 323-319-5936
Address:
Pro Audio LA
1506 Railroad Street
Glendale, CA 91204
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| Special Search |
We custom build and meticulously hand solder a wide array of snakes, cables, patchbays, and rack panels using Mogami & Canare cable and Neutrik connectors.
Pro Audio LA's custom-built cables come with a lifetime guarantee on parts and workmanship. If anything ever goes wrong with your cables, just send them back to us with a copy of your invoice, and we'll repair them for free.
Any type of cable, any style connector... Pro Audio LA will hand-solder it for you in any length and color you need. |
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