Customer Support
Moisture-Plus™ Cover Large 14 x 27
The Moist-Sure Plus Covers are specifically made to absorb atmospheric moisture from the air, and also have a reservoir to add water. The cover is one of the key components that allows the Thermophore to produce moisture without having to add water. The moisture comes from the cover when it is heated.
The Plus Covers are meant for dry or arid regions that do not have as much atmospheric moisture. You may add water to the cover by adding it to the by wetting the wash cloth, which is included, and putting it the reservoir.
Make sure the cover is allowed to dry out and absorb moisture before re-using. In order to prolong the life of the cover, hand wash in tepid water and mild soap then drip dry.
It is great to have an additional cover in the house for everyone using the heating pad.
- We ship within 1-2 business days from receipt of payment.
- We do ship to APO/FPO and Post Office box addresses.
- We do ship to Alaska and Hawaii.
- We do ship to most international addresses, however you may use the Ebay International Shipping program. Please see shipping calculator for International rates. Buyers are responsible for any international customs, dutie/taxes and delivery charges that may apply
- Returns accepted within 30 days less 10% restocking fee (Min Fee $2.95 / Max Fee $24.95)
- To return an item for a refund, replacement, or exchange: Find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu. Select the reason for the return.
We accept payment by PayPal.
The Purchase may be subject to USE Tax by your State unless the purchase is exempt from Taxation.
The Purchase is not exempt merely because it is made over the internet, by catalog or by any other remote means: and
States(like the Commonwealth Of KY) require purchasers residing in the state to report all purchases
that are not taxed by the retailer and pay use tax on those purchases unless exempt under the State's law.
The tax may be reported and paid on the individual income tax return or by filing a consumer use tax return.
Customer satisfaction is very important to us. If you have any problem with your order, please contact us at and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our Ebay store!