Shipping
Delivery time:
Inland
We aim to dispatch within 1-2 working days. We use Royal Mail for small packages and Parcelforce for larger items. Smaller items are sent 2nd Classs, 1st class or special delivery, delivery time will depend on service specified. Parcelforce is a 48hr service.
Please allow 7 working days after despatch before contacting us for missing items. If your item arrives damaged or is incorrect please contact us as soon as possible so we can sort it out for you.
International
We send our items using Royal Mail Standard Airmail, Airmail Signed For and Airmail Tracked services depending which part of the world you are in. These services are fully insured and delivery time is normally between 5-21 working days.
Please be aware that it's the buyers responsibility to pay any taxes or import duties charged by your country.
In the event of you not receiving your package please allow 21 working days for Europe and 25 working days for the rest of the world after despatch before contacting us.
Service
Specialist Suppliers of Cyclocross/Road race bicycles and components. Please email us at sales@zepnat.com for the best prices on American Classic & Novatec wheels, Challenge/FMB cross tyres and Koolstop brakepads