PAYMENT

We are happy to accept delayed payments but only if we are informed when the order is placed if not then any items ordered without payment will be considered as still for sale.

UK

We accept PayPal, Credit or Debit Cards, Postal Orders and Cash

Postal Orders and Cash should be sent to Kastaways, 24 Bellevue Road, Minster On Sea, Sheerness, Kent, ME12 2RH any cash should be sent recorded delivery for safety and security.

INTERNATIONAL

We can only accept PayPal for international orders.

DESPATCH TIME

We aim to get most orders out within 24 hours on working days this means that orders placed on Friday and the weekend will be posted on the Monday.

POSTAGE

50% Discount on Postage on multiple purchases

United Kingdom

We offer free postage on all orders within the UK using Royal Mail 2nd Class Post this service normally takes 2 to 3 working days to arrive.

If you would prefer 1st Class, Recorded or 24 hour delivery please choose them from the menu when you place the order.

By placing an order with us you agree to all Royal Mail terms and conditions concerning late or lost orders.

International

We offer Royal Mail Small Packet this is a standard airmail parcel service and normally takes around 5 working days please note that this is a non tracking service.

If you want a tracking service please choose Royal Mail international Signed For from the menu when you place your order this service normally takes up to 5 working days for delivery.

With international deliveries please be aware that delays can happen due to customs and local postal services.

CONTACT US

Stephen Purchase

Kastaways

24 Bellevue Road,

Minster On Sea,

Sheerness,

Kent,

ME12 2RH

Mob 07791206491

Please use ebay messaging to contact us as this will result in any questions being answered promptly.

We try to answer all messages within 24 hours during the week any messages sent over the weekend will be answered on the Monday.

We take great pride in our products, despatching orders promptly and customer service if you have any questions or problems with your order then please contact us and allow us to help before leaving any feed backs.

RETURNS

If for any reason you are not happy with your order we are happy to accept returns within 14 days of receipt.

All orders must be returned with original tags, packaging and unworn

Please let us know that you are returning your order and remember to get proof of postage and enclose your details as this enables us to process your refund promptly on receipt unless the item is faulty return postage costs are to be covered by the buyer.

If the order is faulty or not as described then we will be happy to refund reasonable return postage on receipt of the returned item.

Return Address .

Stephen Purchase

Kastaways

United Kingdom

ABOUT US

We have been trading since 1988 starting in the world famous Camden Lock Market in London.

You can now find us at most of the major UK Music Festivals including Glastonbury, Download, Reading, Ozfest, Boomtown and Kendal Calling.

We also trade at Tattoo Shows across the country including Manchester Tea Party, Scottish Tattoo Show, Northampton, Essex, Portsmouth and the London International Tattoo Convention.