Genuine CrossPro Crash Protection Accessory

Established in 1999, Performance Parts Ltd are the UK’s leading high performance motorcycle component wholesale distribution company.

We operate from our modern offices and well stocked warehouse, supplying parts by mail order and through our network of UK dealers. It is not by accident that many top racing teams use the same products that we distribute. All of our products are tough tested and evaluated before they make it into our portfolio. We only distribute products with the finest pedigree, most of which are TUV approved meaning that you can buy and use them with the utmost confidence. Very often this can mean that there are cheaper alternatives to our brands, but there is usually a very good reason why! We summarise this situation by using the phrase “The quality remains long after the price is forgotten”.

We focus on offering a complete service for the brands that we represent, attempting to give instant availability, full spare parts back up and in-depth technical support.

Items advertised as "available" and ordered before 2pm will be dispatched on the same working day. For items ordered after 2pm, we will endeavour to dispatch on the same working day, however they may not be dispatched until the next working day.

 

Please note that not all products advertised are in stock at all times. Many sell out, and some are manufactured to order. Take a look at eBay's "Postage" and "Delivery" sections near the "Buy Now" button at the top of the screen - these are updated regularly and will reflect the relevant delivery date if not available from stock.

For the fastest possible service, our preferred payment method is PayPal through the eBay website. This provides all required information to process any order effectively without delay. We can also send manual PayPal invoices which allow the use of your PayPal balance or card payment.

 

We have the facility to process a manual card payments over the phone - this is only available to UK Customers. To do this, please call our sales office - we will need the eBay item number to help speed things up.

 

We can offer 0% finance on certain promotional items. Should you wish to apply for this, you will need to call our sales office.

Incorrectly supplied / damaged parts

1. Please check all goods on receipt to ensure that the contents of the delivery match the accompanying paperwork. If parts are damaged or incorrect you must notify us within 2 days of receipt, and they must be returned within 14 days.
2. If incorrectly supplied / damaged parts are to be returned, a returns reference must first be obtained from our eBay department. Any parts returned to us without a returns reference will not be processed by our warehouse staff.
3. It is the responsibility of the recipient to send the goods back to Performance Parts Ltd.
4. If parts supplied incorrectly are to be returned, it is the responsibility of the sender to ensure that they are returned complete, undamaged, unused condition and fit for resale including the packaging.
5. To ensure acceptance, please return parts in unmarked original packing surrounded by an outer carton. i.e. return goods in the condition that you would be satisfied to receive them in.

Incorrectly ordered / unwanted parts

1. If goods were supplied correctly as per your order, any parts to be returned may be subject to a minimum 10% restocking / handling charge and will only be considered for return / credit within 14 days of supply.
2. In all cases, acceptance of a parts return request shall be at the discretion of PPL Management.
3. A returns reference must first be obtained from our eBay department, and any parts returned to us without a returns reference will not be processed by our warehouse staff.
4. It is the responsibility of the sender to pay return carriage and ensure that goods are returned complete, in an undamaged, unused condition and fit for resale including the packaging.
5. Please return parts in unmarked original packing surrounded by an outer carton. i.e. return goods in the condition that you would be satisfied to receive them in.
6. We reserve the right to reject any returned parts considered unsuitable for resale for whatever reason.

Warranty returns

1. If parts are to be returned because there is an alleged warranty / fitting problem, a returns reference and warranty form must first be obtained from our eBay department.
2. IF THERE IS A QUERY ON FITTING THE PRODUCT – DO NOT RUN THE ENGINE OR USE THE PRODUCT, to do so will mean that the product is used and therefore it has been accepted as fit for it’s purpose. Used products will not be accepted for return for alleged fitting problems.
3. Any parts returned to us without a returns reference will not be processed by our warehouse staff.
4. It is the responsibility of the recipient to send the goods back to Performance Parts Ltd and return carriage charges will be credited (to a value of our standard carriage charge), once the goods are inspected and passed for credit / replacement.
5. Replacement parts / credits will only be issued once the goods have been received and inspected. Occasionally a delay may occur, as some parts need to be returned to the manufacturer for testing with specialist equipment not available at PPL before a decision can be reached.
6. N.B. Some products are supplied without instructions and it may be necessary for these to be fitted by a qualified technician. Therefore PPL will not accept responsibility for any problems caused by any end user’s inability to fit products distributed by us.

Performance Parts Ltd

Units 3-4, Broad March

Long March Industrial Estate

Daventry

NN11 4HE

United Kingdom