PLEASE VISIT OUR BALLOONSHOP
SHOP TO SEE ALL OUR OTHER ITEMS!
PLEASE READ BEFORE YOU BUY……………
COMBINED POSTAGE
1. Please buy the items
2. Do NOT pay
3. Receive a combined invoice from us
4. Pay for your items.
PLEASE BE ADVISED THAT POSTAGE DISCOUNTS
CANNOT BE APPLIED IF YOU HAVE ALREADY PAID.
PAYMENT
You can pay by PayPal via eBay,
or you can phone us with your credit/debit card details on 01772728191 Mon-Fri
9-5.30pm. Please send your payment within 5 days to avoid unpaid item cases
being automatically opened by eBay.
SHIPPING
Orders are usually posted either
the same day or the day after the cleared payment. (Definitely no later than 3
working days) If you would prefer another method of carriage that is not
offered on the listing please contact us on 01772728191 Mon-Fri 9-5.30pm and
extra payments for an upgraded service (i.e., Special Delivery) can be taken
over the phone by debit/credit card. Please note that you cannot
down grade the postage method that we have chosen to put on the
listing. Collections can be made by appointment only.
We cannot be held responsible if
an item is lost or stolen in transit. If an item does not arrive, please let us
know and we will give you a copy of the proof of posting or tracking number if
applicable. If your package is taking longer than expected please be
aware that Royal mail will not class, it has lost until 15 working days from
the postage date and it can still be delivered up until then. If ordering from
overseas, please send us a message through eBay for a postage quote.
RETURNS POLICY
We take great care when
photographing, describing, and packing your item. In the unlikely
event that you are not happy with your purchase, please contact us before you
do anything else by messaging us through eBay. If because of our discussion, we
advise you to return the item for a refund, please return it in the original
packing and the condition it was received in within 7 days. Generally speaking,
you have to bear the cost for return postage. We do not refund original postage
costs unless requested. The address you need to send your returns to
is:
Balloonshop
586 Blackpool Road
Ashton
Preston
PR2 1JA
Please make sure all your
details including a copy of your original order is put in with the return
product.
FEEDBACK
In the unlikely event that you
have any problem with your order whether it be the item or another part of the
transaction, please take the trouble to contact us before leaving negative
feedback so that any issues can be resolved. We appreciate all fair
and constructive feedback comments and will take note an act upon good suggestions.
Thank you for taking your time
to read the small print.
If you have any other queries,
please do not hesitate to contact us through eBay.
http://stores.ebay.co.uk/Balloonshop-1
ALL OUR BALLOONS DO NOT COME IN
PLASTIC PACKAGING WHEREVER POSSIBLE AND COME IN ENVIROMENTALLY FRIENDLY
BIODIGRADEABLE ENVELOPES.