Our Store Vision: We sell Quality Products and provide great customer satisfaction &
customer service. Our store has wide range of great products located at
Melbourne.
Payment:
We accept payments via PayPal (accepts all types of credit cards).
Handling & Dispatch time: within 1-2 business day after receiving clear
payment.
Delivery:
Expect delivery times (2 to 8) business days Australia wide from the date
of dispatch. Please note that deliveries to WA may take 4 - 10 in transit once
dispatched.
Shipping:
We send all products via AU Post OR reliable courier companies. We only ship
within Australia
Returns: 30 days Returns, if you are not
happy with the product, simply return the product in its original condition and
packaging within 30days and we will provide you full refund, shipping charges
will be not refunded.
Contact us: Please
contact us via eBay messages, feel free to contact us for any query about
products, delivery period, and stock availability for pickup.
Feedback: Please
write us review and feedback. Positive feedback is so important to us. For any
reason you feel of leaving us neutral or negative feedback, please do contact
us to get better solution. We always strive to provide you the best buying
experience on eBay.
Warranty Claims:
All
warranty claims must be directed to our Customer Service team by sending a
message to us through eBay
In order
to make a claim, you must provide the Help Centre with:
- Details
of the defect or damage in relation to which you are making a claim under the
warranty;
-
Photographic evidence of the defect or damage, where applicable;
- Your
invoice (including order number) and any other proof of purchase; and any other
details we may need to process your claim.
Where
goods are damaged or defective upon delivery, you must provide photographic
evidence of the damage before receiving a repair, replacement or refund.
Except as
required by law (including the Australian Consumer Law), this warranty shall
not apply in respect of goods:
- where
the goods have not been installed, maintained, operated or used in accordance
with the manufacturer’s instructions or any other specifications provided with
the goods;
- where
damage or defects are caused by deliberate or negligent misuse or abuse,
physical alteration, fire, liquid spillage, use of incorrect voltage, power
surges or dips, thunderstorm activity, force majeure, voltage supply problems,
tampering or unauthorized repairs by any persons, use of defective or
incompatible accessories, computer viruses, corrosive conditions or
introduction by an insect, pest or other foreign body;
- Where
damage results from any third party software or hardware not provided by us;
- Where
items are lost or stolen; and
- In
relation to repairs of batteries, where the batteries have not been used in
accordance with specifications or they expire by normal use.
Except as
required by law (including the Australian Consumer Law), our liability under
this warranty shall not exceed the amount of the purchase price of the goods or
the replacement of the goods with the same or a similar product.
Thank you for visiting our store. See you again.