Andrew James offers a wide range of the latest and greatest gadgets and accessories for the kitchen, home and garden, at an affordable price that makes them available to everyone who aspires to make their home the best it can be. We believe that every household deserves to experience the advantages of time- and energy-saving equipment - as well as products that simply make life at home that little bit more enjoyable! By becoming experts at trading online, we have been able to make savings that we can pass on to our customers, meaning they always get a great deal on the reliable, high quality products they demand.
What Makes Us Different
Every new item we add to our range is specially selected to meet the needs of our customer base, and goes through scrupulous testing to make sure it meets our high standards. We only stock Andrew James products, and our customers only receive service and support directly from us. This means we can be experts on every item we stock, and customers can get help and advice directly from the experts and not from a ‘middle-man’.
Our Values
Everything we do is based around our core values of honesty, respect and commitment. As a family-run business, it makes sense for us to honour these traditional family values, which we do both through the attitude amongst our team members, and through our approach to customer service.
By being open and honest with each other and with our customers, we can tackle problems and find solutions more efficiently. We appreciate and respect ideas and opinions from everyone within the business, and also find feedback from our customers extremely valuable - after all, we’re all working towards the same goal of customer satisfaction!
We strive to remain committed to each other and to our customers, from the seemingly trivial tasks right up to critical business decisions, knowing that our reputation relies on success at every point along that spectrum. Our team won’t give up until they’ve found out exactly what size chicken will fit in our Mini Oven, and Andrew James won’t give up until we find our customers the useful, dependable products that they want, at the prices they’re happy with. Because if they’re happy, we’re happy!
We offer several delivery options:
Fast & Free Delivery (48H)
Express Delivery (24H) - £4.95
All of our items are packaged securely and shipped from our UK distribution centre. We do our best to ensure every item arrives safely and on time.
*For full details and locations please check the individual product postage and packaging section for prices.
If you experience any problems with your order or if you’re not fully satisfied with your new product, contact us directly and we’ll be more than happy to help.
When was the item sent & when can I expect my order to arrive?
Fast & Free Delivery (48H) if ordered before 1pm
Express Delivery (24H) if ordered before 1pm
How much is the shipping and handling charge?
Stated in the postage section of the listing
What should I do if I have an incorrect item or a fault with my item?
Please contact us through the eBay message centre with your eBay item details and issue and a swift resolution will be organised.
