Orders & Shipping
Orders
Weekday Orders - Orders placed Monday-Friday by 2pm are usually dispatched same day. Orders placed after 2pm are dispatched next working day.
Weekend Orders - Orders placed after 2pm on a Friday and over a weekend are processed on a Monday (excludes bank holidays) & shipped within 1 working day.
Tracking information is submitted to eBay once the order has been processed & dispatched.
Delivery
Delivery is free to Mainland UK addresses (excludes Highlands & Islands).
Deliveries arrive between 8am & 6pm as standard. We are unable to deliver on a weekend or bank holidays.
Every effort is made by our couriers and us to deliver your order within the specified time, however, please be aware that delivery dates provided are estimated and not guaranteed.
You must be present to sign for your delivery. Where possible, please check the contents of your delivery for damage before you sign for it.
If you miss your delivery, a card will be left from the courier informing you of the attempted delivery along with details of how to contact them and details for the re-delivery.
If your order has not been received within 4 working days please contact us and we will aim to resolve any issues in the most time efficient manner possible.
No claim for compensation will be considered for any consequential losses incurred because of late delivery.
All deliveries are subject to availability and favourable weather conditions.
Please note we are unable to ship to BFPO addresses, N. Ireland, EIRE, Channel Islands & Mainland Europe.