At Everythinggreen we strive to provide accurate descriptions of our items. However, if you believe that the item you received is not as described, please reach out to us. We have a hassle-free return policy and will be more than happy to find a solution that satisfies you. Whether that be a return or an alternative, just let us know and we'll guide you through the process.
Shipping Policy
For our UK customers:
Orders placed before 2:00 PM from Monday to Friday will be shipped on the same day. All orders will be shipped via Royal Mail 1st Class, and 90% of orders are typically received the next day, with 99% received within 48 hours. If your order does not arrive within 3 working days, please contact us.
Please make sure to double-check your delivery address before placing your order.
Before placing an order, we kindly ask that you carefully read this information. If you encounter any issues such as:
- Item not received
- Item received but damaged
- Wrong item received
- Dissatisfaction with the item received
- Or any other concerns
Please reach out to us before leaving negative feedback. We are here to help and ensure a positive experience for all our customers.
Feedback
We hope that you've had a great experience with our service and that you're satisfied with your purchase. If that's the case, it would mean the world to us if you could leave us a positive comment and a 5-star rating on the details of the transaction.
Your recognition and support is crucial for us to continue improving our services and serving you better in the future.
Please don't hesitate to reach out to us if you have any issues or concerns. We're always here to help and will do our best to make sure that you have a happy and pleasant shopping experience with us. If there's anything we can do to make your experience better, please let us know. We value your feedback and want to make sure you're completely satisfied with your purchase.