These shoes ARE NEW in condition. They have not been cleaned. We leave that to the discretion of the buyer. Please look at all of our photos. We photo every angle. Terms of Sale Condition Description New, Store Stock - Acquired new in liquidation as Store Stock. New may not be a current model/style. It may have been handled in a retail environment. If included, the retail tags may have clearance labels or markdowns over the MSRP pricing/manufacturer attached tags or boxes/packaging may be damaged from store or liquidation labels. Item was not previously sold.  RETURN POLICY NONE. ONLY IF THERE IS A PROBLEM THAT IS THE FAULT OF OURS. NO RETURNS FOR NOT FITTING OR SOMETHING OF THAT NATURE BECAUSE WE DO SHOW IN THE LISTING THE SIZE AND DESCRIPTION. ALL SHOE SALES ARE "AS IS". WE ALSO CAN'T AND WILL NOT GUARANTEE THE LIFE OF OUR SHOES BECAUSE THE MAJORITY OF THEM ARE PREOWNED. ALL WE CAN DO IS VOUCH FOR THE CONDITION THEY ARE IN AS WE HAVE THEM IN OUR POSSESSION AND BEFORE THEY ARE SHIPPED OUT. WE DO BEND TEST ETC. TO MAKE SURE THEY ARE IN A VERY GOOD CONDITION. WE ARE NOT IN THE BUSINESS TO SEND PEOPLE JUNK. WE VALUE AND TAKE PRIDE IN WHAT WE DO HERE. WE ALSO SHOW IN DETAIL MANY PHOTOS. SO PLEASE LOOK AT EACH ONE CLOSELY BEFORE MAKING YOUR DECISION. HAVE ANY QUESTIONS FEEL FREE TO ASK MAKE SURE YOU ASK ANY QUESTIONS. THANKS AND WE APPRECIATE YOUR BUSINESS. THANKS FOR SHOPPING OUR LIQUIDATION STORE. HAVE ANY QUESTIONS FEEL FREE TO CONTACT OUR CUSTOMER SERVICE.