Contact US:
1. We are dedicated to provide the best service and the most reliable products to every customer. However, something unexpected are out of our control sometimes. Please contact us to resolve any issue before leaving a negative feedback. Thanks for your understanding.
2. Please contact us by "Ask a question".
Shipping Policy:
1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee for returned items due to wrong address.
2. Items are generally shipped out the next business day after your payment has been cleared (Sat. & Sun. excluded.)
3. We only ship to UK. Free shipping is offered to all items.
4. Shipping time is different due to the item location. Items located in UK will be shipped out via Hermes or Yodel or Roymail and delivered to you within 2-4 business days. If you need the item urgently, please contact us for detail before placing your order.
Payment Method:
1.All payments must be prepaid.
2.We only accept PayPal, payment system supports Mastercard, Visa, Discover, American Express and eCheck.
Returns&Warranty:
1. We offer 30 days money back guarantee return policy .
2. Our warranty excludes products that are physically damaged or under improper operating conditions such as misuse or improper installation on the buyer/user's part.
3. For all returned products, buyers MUST contact us for the returning address.
4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.