We ship out within 1 business day of your order. Delivery takes 3-5 business days, but can take anywhere from 2 days to 2 weeks depending on where you live. RECENTLY there have been some delays — if this happens (or you have any problems with your order) please contact us. We always prefer to work out any issues that may arise directly with the buyer

Sometimes there are small breaks / rips / tears in the factory seal due to shipping and handling from the manufacturer. However, no item sold in “Brand New” condition has ever been open or used in any way.

We take customer satisfaction VERY seriously! Positive feedback is appreciated upon receiving the item in the condition described and pictured, but PLEASE CONTACT US before leaving a neutral/negative feedback to see if there’s anything we can do to change your mind and earn your positive feedback!