*
Buy It Now items : we
can do combine shipping for you. Please add selected items into your
cart, and send us a request link.
Then, we will be able to send you combined invoice
for combined shipment.
We ship worldwide using
DRAGON COURIER as an Express carrier taking
4 - 6 days to reach your home. Phyto cert is given as no charge. Ship
from Thailand
One box can contain 1 - 5
plants with flat rate 95.00 US$
for 1st item plus US$8.00
for
every additional items.
in a box size 22 x 35 x 14 cm. Ship cost
rate is based on volume size and included import duty.
Any order more than 12 plants, please send us
import permit and green label.
Hawaii and Alaska State,
note to up charge US$25 per shipment for special fee by plant
inspectors. Canada, note to up charge 10$ per shipment.
If you are not sure about ship cost, please feel
free to contact seller anytime.
*Shipment :
Only paid purchase would be shipped out. All plants will be shipped bare
root with sphagnum moss, without soil or pot.
We ship worldwide but no longer ship to Taiwan and
Australia. We ship your plants with special export packing and special
secure boxes.
Super care of all shipments, we take it seriously
for you.
*Phytosanitary certificate
: We will provide as a compliment, no any extra charge. The
Phytosanitary certificate would be attached outside the box
so that you will not have problems with your
customs.
*Refund / Replacements :
We are willing to refund or send replacement items, but need
evidence of photo for approval. Replacements would be made
without extra charge. Refund would be made only
plant cost, excluding ship cost. We entertain claim only once per order.
*Packing Options :
All plants are taken care with our best and default packing method. To
apply with almost all of plants species, we shipped bare roots
with sphagnum moss covering to decrease the
dehydration and keep moist to plans roots properly. Be sure that your
plants are in right process of best packing
and in good hands of high experienced person in
charge. Since we are aware that packing is the most important factor to
delivery plant to you in best conditions,
we therefore monitor and pay full attention to our
packing works carefully. You can trust in our services.
To ensure you that plants have been shipped out, we
will always send you a message to keep you informed when the shipment is
made and what tracking
number for your package is. However, please
understand that it is out of our control for transit time of package
since each countries have different
post regulation and different delivery process.
*Should you have any
questions : Please do not hesitate to contact us. We would be
more than happy to help and listen to all of your requests. We trust you
will
enjoy our services, because we knew you are looking
for TOP quality, extremely rare, fast shipment and full services, and
that is what we are.
Enjoy shopping !