Jewellery Details & Care
Jewellery can experience discolouration over time due to multiple factors including exposure to moisture, chemicals and air. Metals like silver and gold are delicate, and despite our best efforts, they can still fade due to a process called oxidation.
Plating rubbing off naturally occurs with wear and tear, and is not considered a manufacturing fault.
You can follow these simple steps to help your gold plated jewellery last longer:
In case of any faulty goods please contact us with a photo and proof of purchase details. Items will be replaced at our discretion. At this point, we do not offer a repair service. We have a 30 day refund/return policy if item is damaged or not as pictured. Please contact us directly for refund, exchange or return.
Please contact us directly at ebay message if you have any other questions.