The health and welfare of your pet is our top priority and we take every precaution to ensure that our products are fit for purpose. We regularly review any manufactured parts and all items are quality checked before dispatch
However, nothing is indestructible in the world of pets and we respectfully ask that you check the items purchased regularly and replace at the first sign of wear and tear.
We accept no responsibility whatsoever for any injury, harm, loss caused either directly or indirectly through the use of our products.
It is your responsibility as the pet owner to ensure the suitability of our products for your pet
Uk- Evri (tracking provided)
Standard- 2-4 days (plus dispatch, this can vary depending on stock levels and orders)
Express- 1-2 days (plus dispatch, this can vary depending on stock levels and orders)
International- Royal Mail (tracking provided)
Europe (Expected 3-5 working days) Due date + 20 working days
Worldwide (Expected 6-7 working days) Due date + 25 working days
Please contact me should your parcel exceed the recommended time frame following the dispatch notification, I will look into this ASAP should your order not turn up after the number of days lapsed.
Customs and import taxes (International orders only- outside of the UK)
Buyers are responsible for any customs and import taxes that may apply, this can vary for different countries, please check terms per your country.
All postage costs are inclusive of packaging
Thanks for reading 💕
Sarah xxx