1. We accept PayPal only. Credit card or e-Check via PayPal will be accepted.
2. Payment is needed within 3 days after purchasing.
3. We give positive feedback immediately after payment is received.
4. For refund , if you paid by credit card , then you might need extra 2-7 business days for the money to deposit in your bank account , it totally depends on your credit card company.
| Item Location | Shipping Service | Estimate Delivery Date |
| In UK | Royal Mail - Tracked 48 Parcel | 2-3 business days |
| Yodel - Home 48 | 2-3 business days | |
| DPD Normal Parcels Service | 1-2 business days | |
| Outside Of UK | FedEx | 5-8 business days |
| Standard shipping from Outside UK | 7-9 business days | |
| SpeedPAk Standard service | 7-12 business days | |
| SpeedPAK Economy Service | 8-15 business days |
1. We do not ship to APO/FPO/PO Box . Your physical address is required.
2. We only accept payment from, and ship to, Confirmed PayPal addresses.
3. Tracking number will be uploaded to eBay within 24 hours once item shipped.
4. For International shipment, Buyer are responsible for the Import duty and tax.
5.If your parcel hasn’t arrived after the estimated delivery time, please contact us We will try our best to help . Once shipping company confirmed parcel has been lost, we will send you the new replacement or issue a full refund. Please note that shipping company need 10-14 business days to investigate the case . Please allow us have more time to handle your case , and please trust us that we will provide the perfect solution for you.
Return
We committed to provide good quality products to all our customers. We accept return or exchange within 30 days after purchase. No hassle for refund and exchange, all we ask is that you send back the item in the same condition was received , brand new condition. Refund or exchange will be issued within 6 business days after we received the returned item and inspected it.
Please contact us for a Return Authorization Number by eBay messages between 9:30 a.m. to 6p.m PDT (Monday to Friday) , without Return Authorization Number , we couldn't identified your return .
Your refund will be issue to your Paypal within 6 business days , Paypal unique refund transaction ID number will be provided. Please keep in mind, you might need extra 2-7 business days for the refund to deposit in your account , it depends on your credit card company.
If the item is installed or defective after 30 days, please check our warranty page.
Warranty
We offers a minimum one year warranty on all parts sold unless otherwise noted. We aim to provide the high quality auto parts and accessories, but some rare cases happened. We offer following options for warranty service:
1) If the item fails after installation. You may return the warranty item to us for a replacement. Buyer pays the shipping fee. This warranty applies to automotive parts only when the installation instructions are followed in their entirety. If instructions are not available the work should be performed by a licensed mechanic.
2) If we send you the wrong parts . You may pay a deposit and have a replacement item sent in advance. Then you may return the warranty item to us and your deposit will be refunded. We pay for the shipping within the UK.
3) Shipping Damage. We use Royal Mail to ship all items . Buyer should check the parcel condition before sign the signature. Please refuse to sign the parcel if you noticed something wrong, and get a shipping damaged report from carrier. We will send you a replacement at the same day once you provide the shipping damage report . We won’t cover any lost if buyer don’t check the parcel condition before the signature.
This warranty does not cover any expenses incurred in the removal and / or re-installation of the item. Specifically, this warranty does not cover any expenses for time, rental, or other parts not purchased from us, or any labor. This warranty does not apply, and will be voided, if the item sold has been damaged by abuse, misuse, accident, neglect, or alteration, or if it has been repaired by anyone . Your warranty will be null and void if the item fails due to improper installation or use. If the item sold should prove defective in material or workmanship within the warranty period, please contact us immediately.
2. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without asking for help.
3. We aim to provide Top Level Customer Service, we will try our best to solve the problem for you.
