Thank you for shopping with
Premier Restaurant Supplies / Venice, FL.
It's very important to us that you are happy with your order. We
pride ourselves in providing excellent customer service which is why we
have been in business for over 20 years. If there is anything at all
you are not happy with PLEASE CONTACT US and we will make it right.
Sometimes things get broken or don't show up on time, we understand this
is frustrating and will do everything we can to get the problem
resolved as fast as possible. The best way to contact us is through
eBay's messaging system. We will respond within a couple of hours at the
most and provide a contact phone number if the problem is complex and
we need to talk. Likewise, if you have any questions at all prior
placing your order please contact us and we will answer any questions
you have regarding product selection, shipping, returns, etc...THANK
YOU!!
Receiving
party must check shipment(s) for any damage. ANY concerns must be noted
on the bill of lading, but if shipment appears to be damaged to point
of needing replacement, REFUSE shipment. DO NOT allow drivers to
pressure signatures before being fully able to inspect shipment(s).
Damage info should be written on delivery receipt by "Receive/Pending
Inspection"
Additional FREIGHT CHARGES are as follows (Protected On a Pallet):
Charges for the following shipping accessories are:
A) Lift Gate: $75 (Subject to change)
B) Residential: $95 (Subject to change)
C) Set Delivery Appointment: $50 - 24 hr call ahead with set time delivery (Subject to change)
D) Truckers Convenience: no charge - call ahead by trucker at no specific time, 5 to 15 minutes of notification before delivery
E)
Call for Quote: Military bases, government facilities, churches, camp
sites, farms, hotels, shopping malls, some islands, inside delivery,
commercial areas with limited access
**There
are NO ADDITIONAL charges if you are picking the item up from our
warehouse location and we are glad to help you load the item. Please
bring rope or tie downs to fasten the item securely, we DO NOT supply
any.