Zextons is a leading used & new mobile phone, tablet, laptop, and game consoles wholesaler and online retailer, we source directly from our buyback scheme and phone auction houses to ensure consistent quantities and quality. All devices undergo full testing by markets leading software and grading process, ensuring quality to meet our customer satisfaction. We have grown our business by being flexible depending on our clients' needs, providing high-quality products, competitive pricing, and first-class service.
All of our handsets are processed through our quality control program to ensure that the product you receive is in fully working order and we give you 30 day guarantee to return the phone in the same condition as we sent it to you if you have any isses unless stated.
Our grading process starts with visual inspections to a functionality test. All used devices undergo detailed tests by the market’s best system to ensure all IMEI numbers are clean and no single device features will be neglected. We have insurance graded stock to Grade C
All our customers are assigned a dedicated account manager who is experienced in the industry for years and equips with proper technical training to ensure they provide fanatical service.
Payment
We ship all items within 1 working day after payment is received. We use Different courier services for all our UK deliveries. Most of the items are delivered the next day but cannot be guaranteed as it depends on different areas and postal services as well as other circumstances. All delivery services used by us are fully tracked and a tracking number is provided or uploaded to eBay.
Currently, we are not offering international shipping.
All items come with 30 Days Return for refund or exchange.
We can only accept returns if the item is received by us in its original condition, packaging, and not used.
Please contact us via messaging before sending items for returns.
There should be no marks, broken, damaged, or seals are broken of any item to be eligible for returns.
Refunds are normally processed within 3 working days after receiving the returned item.
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