We are from Weifang Melody Musical Instrument Co.,Ltd of China , China's famous electric guitar production base. which produces more than 1.5 million guitars per year, covering 1/2 of the world's electric guitar production. Our company's main brands are Starshine, Running, Dreamworks.LscustomShop, etc. 100% mainly exported to the United States, Australia, Europe, Japan, South Korea, Brazil and other countries, we have a wealth of export experience, professional QC team to control quality, To serve each customer with the aim of creating our own brand. Let the world know about MADE IN CHINA.

Usually parcel will be shipped out via USPS and China Post, because it will take you much less, and it usually take about 1--5weeks   to arrive at your door, we will provide you with the tracking number so you can conveniently monitor the shipments progress on it`s website.

USA  delivery time :  normal 1-2 weeks . except buss times.

Europe: 2-3 weeks ,except clearcustom time.

Our pricing does not include customs duties. But do not worry, we can provide an invoice with a very low value, you may need to pay little or no customs duties. About the duties, Please consult your local customs before purchasing our products.  But if you no want to pay the customs and lead to  guitar back to us , you need payment our usd 100 shipping cost.

What if there is a problem with my order?

If there's a problem with your order, the first thing to do is message your Sales Engineer. He or she will take care of you, no matter what. The only policy we have is we'll do whatever it takes to fix the problem and make you happy.

What if I receive a defective product?

We will offer you full refunds only the item you received is Broken or defectove product, please return it within 3 days after you received it, and keep it good condition same we sent ,can;t miss any of parts ! After we receive the item, we will give you Full-Refunds or exchange, but we won `t pay return the shipping cost if not our guitar quality question .. If you want do replacement  it ,we can send new one to you ,then we will offer shipping lable to you  , if you just want replacment parts (if it is parts reason ) ,we can free send the parts to you .Please read the RETURN POLICY before you order it!

How to Make a Return?

We're sorry your purchase didn't work out for you. To make a return. please check the order and open the return case will be fine .

Please write the Item of number on the shipping label and NOT on the product box itself.

Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials.

If your package was originally shipped double-boxed, please return the unit(s) double-boxed.

The product should be packed in the original product box with the UPC codes intact.

When repacking the product box, avoid using duct tape or other adhesives that can leave a residue.

Please use a shipping method that is trackable, such as FedEx or UPS or USPS

We recommend that you insure your package when shipping back to us when purchasing your own shipping labels. Sometimes things get damaged en route, and if that happens, we want you to be covered.

Every feedback is love.

(A) When you are satisfied with your purchase, we sincerely hope that you will give us a positive feedback.

Again, we will give you positive feedback.

(B) If you are dissatisfied with your purchase, please contact us prior to submitting a neutral or negative feedback.

We will respond to you within 24 hours and work with you until you are satisfied :-)