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Product Description
1.Thank you for your purchase, as long as you can successfully pay on eBay, any method is acceptable.
1. All orders will be shipped within 2-3 business days once we have all requested details & cleared payment.
2. For large and bulky items, Parcel Locker or Post office
related address are not accepted, residential address will be required.
3. We usually use Australia Post, or Fastway and other courier services.
4. We deliver Australia wide. However, for large and bulky items
although it is free shipping listed, surcharge may still apply for
remote and rural areas. Please read the description before purchase.
5.Note: we will be shipped within 4~6 business days if in busy season, from September to November.
Packaging:
1.All items are checked before dispatch and are carefully hand-packed by our in-house team.
2.We always taking great care packaging every item to ensure safe & perfect condition to you.
3.We will make every effort to prevent damage in transit.
- We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
- If you are not satisfied with our
items or service, please don't hesitate to contact us before you leave
any Neutral/Negative feedbacks, we will always try our best for 100%
customer satisfaction.
Communication is the best way to solve problem..
Sent ebay message in English
If you have any questions, our Customer Service staffs welcome you to sent me ebay message.
We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: HongKong Time GMT+8:00
Monday-Saturday 9:00-17:00
If you have any questions, our Customer Service staffs welcome you to sent me ebay message.
We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: HongKong Time GMT+8:00
Monday-Saturday 9:00-17:00
Return
1. When you receive your purchase if you
are not 100% satisfied, please let us know the Detailed Problem,We will
give you a 100% satisfactory solution
2. If you received an
incorrect, damaged, defective, or item not as described, contact us for a
partial/full refund or replacement on our cost.
3. If you want to return the item,please contact us within 14 days after package received .Return products must also be in its original condition: including box, packaging and all other accessories. Returns that are a result of customer error will be subject to an actual shipping fee deduction from the refund.
4. Buyer should pay for the return shipping fee if All NON-Seller Mistake returns for refund . (E.g. you brought wrong size or wrong item).
.
How to return
1. Please contact us for Return Merchant Authorization Number (RMA) and return address .
2. Shipping back the package . The RMA# must be clearly written on the return package ,Otherwise the package will be refused.
3. Mail us the return tracking number.
4. All returns will be inspected prior to a credit being issued.
3. If you want to return the item,please contact us within 14 days after package received .Return products must also be in its original condition: including box, packaging and all other accessories. Returns that are a result of customer error will be subject to an actual shipping fee deduction from the refund.
4. Buyer should pay for the return shipping fee if All NON-Seller Mistake returns for refund . (E.g. you brought wrong size or wrong item).
.
How to return
1. Please contact us for Return Merchant Authorization Number (RMA) and return address .
2. Shipping back the package . The RMA# must be clearly written on the return package ,Otherwise the package will be refused.
3. Mail us the return tracking number.
4. All returns will be inspected prior to a credit being issued.
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